Croydon: South West London Law Centres

Open surgery for legal advice on Wednesday 7pm.
Told to queue from 5:30pm, and they weren't accepting more appointments for legal cases... great...

Probably the most dedicated and informative group of hard working people I have ever come across. They are really here for the people that are being taken advantage of by large money grabbing organisations. And they do it for nothing....amazing

Arranging an appointment is horrendous, especially when they give you a time to call e.g noon, but they don't answer the phone, and when you do get through 'hours later' they say "there are no more appointments, the list was released in the morning and to try other law centres for assistance"

Cannot review the service as no one ever answers the phone. Left a message that is yet to be returned

The service provided by South West London Law Centre is practically non existent at present. The recorded message states it's short of staff and reduced its service (that is becoming a lame standard trait with most orgainsations today). The phone line is only open two hours a day, 10am until 12pm. I have tried to call the last two weeks to reschedule an urgent solicitor appointment in relation to my wife's visa application, but when you select option 2 for general enquiries it rings a few times then just cuts out. I have even emailed the enquiry email address to no avail. Someone did call me last Thursday after I left a curt message on the debt line voicemail (option 1), promising I would be contacted with a date and time for the rescheduled appointment, but this has simply not materialised. My experience of this branch is nothing short of appalling. I wish I could reduce the phone lines to 2 hours a day in my job and just allow the phone to constantly ring out. I had to give one star in order to leave a review, but this branch of the service is not worth that. I call only describe the service as disgusting.
Michael Dunsdon

Had a really good experience with the all well qualified lawers they gave me really good advice and helped me with the visa process o do recommend people to visit for any visa purpose

Line just rings until someone disconnects the call.

Helpful to deal with any issue you may have. Really go through everything. They function on funding /donations so I would donate if I could bit qould be in my top 5. Real hero's and life savers. They tell you exactly what law is. Well done to them all doing fantastic job for the community they serve 🙌🙌🙌🙌🙌🙌