Appalling treatment. I handed them a relatively simple task in August. When I queried why they hadn’t responded they told me that my email had ended up in the junk folder. They apologised and said they were handing my queries over to one of their Solicitors. Two weeks later I queried why I hadn’t yet been contacted. They then replied immediately that they wouldn’t help me. No explanation offered. I’ve reported their conduct to the Solicitors Conduct Association.
I’ve reported their conduct to the Solicitors Conduct Association.