Dee and Griffin Solicitors

Dealing with Lesley-Anne and Jess could have not been any easier in completing my house sale. With the added hurdle of COVID-19 thrown in they still made the whole process a smooth, pain free transaction. The communication was excellent and I knew exactly what to expect and when thanks to all the updates provided. If you are looking for extremely knowledgeable professionals, you don’t need to look any further than these. Thank you both, it’s really appreciated.

A big thank you to the team at Dee & Griffin in Cheltenham. They acted on our behalf for both buying and selling and were very efficient and good communicators. A few unexpected things popped up along the way but they dealt with everything brilliantly and took the stress away. The moving in card was a lovely touch too! Would definitely use again and highly recommend. Thanks again!

We had a great experience with DEE and Griffin Solicitors, Lesley was our solicitor, she was amazing, quick process and able to answer to our questions. I will highly recommended them.

Charged an additional fee a year after completion due to their mistake.

Thinking back on my house purchase. We were not impressed due to the length of time it took to complete predominantly due to the office not being proactive with known issues. However, it was during the stamp duty rush so I appreciate that they were likely very busy.

A year later we are now being charged for things that they didn't account for at the time. Friendly and polite team, but I wont be using them again.

Dean was absolutely brilliant in what turned out to be a really frustrating house sale and purchase (due to a complex chain)! He kept me informed at all stages and was always really responsive to messages, giving me honest and factual information at all times. Wouldn’t hesitate to recommend Dee and Griffin! Great service.

Dean Barnard and his team that I dealt with, which were Daisy and Sue are outstanding. They have recently completed the conveyance for my elderly father. They ensured the move went smoothly and were informed every step of the way. The transaction was completed timely and at a reasonable cost for their wonderful service.
All the staff at Dee and Griffin are professional and courteous.
I have used this solicitors for over thirty years and I have recommended many people to use them and I will continue to do so.
Dean and Daisy also take the time to explain things to my Father, which is lovely.
They are everything you could want from a solicitors and more.
I highly recommend them.

Good and appropriate contact and interaction throughout the process, all dealings were professional and efficient. Happily recommend.

Super slow and did a poor job of keeping me updated, especially near completion time. Dee & Griffin did not even communicate to the buyer's solicitors when I wanted to complete despite assurances that we were on track to complete by the Friday when in fact they were no where near ready to compete. Had they actually contacted the buyers solicitors they would have found out that the Friday was not going to work for them but instead they chose to give me false hopes and waste my time chasing needlessly.

Worse still, I made a formal complaint which was ignored so I've escalated it to the Legal Ombudsman.

Surely you should know it's better to be honest and transparent to your clients and give realistic timescales. Don't keep on taking on clients if you haven't got capacity!