West Park Leisure Centre

This is a very well maintained park and is massive.It has nice play area for kids and also a cricket ground and indoor badminton, tennis, basketball and skating spaces.I love taking my strolls here.

I booked a swimming course for my 3 year old daughter, she is a beginner so I booked her for "BABY AND TODDLER SWIMMING LESSONS (up to 4 years)". I paid the monthly subscription, when we arrived in front of the pool they told us that I had to go with her to the pool, I explained that I do not have the suit with me and since I have a 1 year old boy with me I cannot go to water,
I explained that I was not informed about this either in the booking process or in the confirmation email. This is why we missed the first day of class. I explained to customer service that since I always have a 1 year old baby with me it is difficult for me to find an easy solution and when I made the reservation my presence in the pool was not specified, now I have to find someone to take care of the 1 year old baby year when I am in the pool, it will be difficult for me this month, but it will be possible from next month. Customer support said this is my problem and they will not refund the payment or use the existing payment for the next month. I explained this is not fair as it is a lack of information on their part, and if I had known this when I made the booking I would have been able to find a solution.
They didn't apologize for their mistake and said they don't care that this is their policy. They are very unprofessional.

We missed my daughter's first swimming lesson because they didn't specify at the time of booking or in the confirmation email that an adult with the child in the pool was required. They did not apologize for their mistake. Not a good start with them.

What a joke of a leisure centre and its only getting worse lately. When I was a kid it was great could just turn up pay a few quid then go for a swim, had a couple of water slides, both pools open. And very family friendly with a cafe upstairs for a cheeky chip cob after etc. Fast forward to 2022. Online booking only that was designed using windows xp. Nothing but lane swims all the time. Slides haven't been working for years. No cafe anymore. one and I repeat ONE kids swim at the weekend at 9am that is rammed or fully booked quickly, so if you wanna teach your kids how to swim in Long Eaton, better off using the canal. Absolute rubbish whoever is running this place last few years

Used to be great when you could take the kids for a swm and pay at the desk. Tried to do this today for a bit of a day out, but needed to pre-book. Left and won't be coming back. Went to Moorways at Derby and had a great time.

Friendly workers, great place for those who like to keep to themselfs.
It's probably just me during me workout but always feels roasting In the gym.

I use the leisure centre for swimming sessions and Kickboxing lessons

Good facilities, pleasant staff and a friendly atmosphere

Good access to swimming pool. Easy to use Web site to Pre book.