Active Leicester - Braunstone Leisure Centre

Been taking kids from school here or a while. Staff are really helpful and patient with the children. The lessons have been amazing and all of our kids are making great Progress thanks to them. Well done guys and keep iup the good work!

Did a swim test for work . First time I'd been in a pool for 15 years. Very modern mixed changing rooms,cubicles ,showers ,disabled toilets, hairdryers . Choice of pools .
Sitting area watching the pool where you can access tea and coffee.Ample free parking. Staff very attentive and friendly ,which I needed as I tired really quickly and panicked.

IF YOU JOIN, DO IT ONLINE! Do not let the front desk workers do it as they are painfully slow and don't really seem to know what they're doing.

I made the mistake of signing up for my membership at the gym (rather than online) and they managed to input my direct deposit information wrong. I found this out after I got back from a holiday and returned to the gym. Long story short, rather than contacting me to confirm my payment details, they cancelled my membership. Front desk told me that there was no way they could reactivate my account as it no longer "existed" and that I had to start the whole, long-winded registration process over again. They said I could do it online, which I tried to do and low and behold, online is telling me I already have an account with them. Honestly, my whole experience with this place has been one big headache and I wouldn't recommend it mainly due to the lack of competence of those working the front desk.

It was really an amazing place, clean, staff user friendly and I recommend especially for family who have kids

Friendly staff and a great pool, nice to be back after 18mths away! Busy some mornings at 7 am, quiet others. Larger pool opens earlier at 6:45am on Weds

I am a regular visitor and think it is a wonderful place. Especially with the brand new gym that has just been opened. It has more space, new equipment and quite a bit bigger. I do use the pool more and, having two 25m pools is great. Even better when the children are off school and I can swim after the aqua aerobics class, as there are schools in straight afterwards otherwise and I cannot do the swimming I would like. There is a good café, unfortunately not often open but I do like the place. It's a shame a lot of the classes I used to attend have not returned after COVID but it is still a great facility.

Having previously left a 3 star review, it's unfortunate that it's now dropped to a 1 star. The gym has basically become a glorified youth club where in the evenings teenagers outnumber the adults probably 6 to 1. Not only do they congregate around the machines in groups, lots of the time they don't even train properly (a case in point being today 3 girls put their drinks bottles on the bicep curl machine so that nobody could use it whilst "using" the next machine to mostly hang around and socialise). Apparently, in March, they're going to start letting 11, 12 and 13 year olds use the gym too. It's a shame that I'll probably be cancelling my membership.

Run down and dilapidated. Staff are generally uninterested and the cleaning staff need to open their eyes as tge place is filthy. Deep clean required. The only person that's helpful is the lady that works on reception.
So many lessons cancelled too.