Motor Trade Centre Ilford
777-779 High Rd, Ilford IG3 8RW, United Kingdom
2.8
30 reviews
8 comments
H484+85 Ilford, United Kingdom
Location reporting
Claim this location
Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 10–16
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 10–16
Organise to view a car on the Saturday gave they guy a time I would be arriving witch he didn't understand. I arrives at a car wash place where he keeps some of his car, to find the car covered in moss.
Waited an hour for the guy to turn up but never did, to top it off he had turned Ed his phones off so couldn't contact him.
With further inspection to the car , I found damage to an arch that had been covered up by what looked like tippex. There was also damage to the front bumper. What a wast of time to say I didn't not get it
This garage is appalling! It’s the kind of garage that has given the motor trade such a bad reputation! Much like another review I have come across I went to view a car that was parked on a side road and looked like it had been used and unwashed for months there were drink bottles and loose change all over the car. alloys were completely black with break dust and soot. A salesman took nearly 25 minutes to walk round the side road and give us access to the car, We had to call to remind them!
Due to the state of the car bearing quite significant body damage also I was offered a discount. I then made arrangements for a mechanic to Give the car a prepurchase inspection! The salesman tried to persuade me this was unnecessary! Gladly I persisted, after inspection my mechanic told me that the car was not even worth a third of its asking price! The bodywork was damaged father then I had been able to see also as it was masked by dirt. It had a missing parcel shelf and tool kit, 4 completely different tyres two were different winter tyres! The bumper had two clips missing so would have fallen off and the exhaust had an issue also! Car had been keyed across two of the panels as well so when I queried this I was told that it wasn’t important as I did not know anything. apparently he has sold range rovers that have been keyed all the way round because of jealous people, as the area is Ilford?? Wow!
He said his customers still buy from him. because he knows cars and he’s been trading for 80 years! People don’t care about scratches?!
The car also required a MOT Full service and litre of oil because it was that low! But garage refused to complete the MOT until after I purchase it! I was not happy with this, and stated that and so the story changed salesman told me that the car had only not been MOT it as it was stuck on a ramp that was unable to move! Whilst making a call to my mechanic discussing the vehicle outside the showroom I saw the car I was enquiring about getting taken into the MOT centre they told me it would be fine for tomorrow so the salesman had lied again! Needless to say I did not buy the car ! I went back to tell him I wasn’t interested and the lead guy was so rude, He also tried to tell me my mechanic hadn’t even checked the car properly (untrue as I know the mechanic personally) I confirmed as such with him which he did not take kindly to! He told me I should call my mechanic back and tell him to come here and buy me the car then if he has problems and laughed he audaciously! Disgusting customer service the quality of the vehicles they sell is a joke I don’t even know how they are allowed to trade they are so appalling!! Stay away or regret it!!