Best One Express

Anti-consumer practices here. Will only let you pay with card if your total purchase is at least £5.
Also a week ago they gave me a Scottish note, I tried to use that note to purchase from them again but they said they don't accept 'foreign' currency and that they never would've given me one when I called them out on it.

(FYI, They also have an ATM but it requires you to pay money for it, if you need a withdrawal then there's a free ATM down the road opposite 'The Bridge' shopping center.)

Staff unhelpful and rude. I went to collect a parcel he said no deliveries today, I said OK but was told my parcel was available to collect yesterday. No deliveries today come back at 3pm. I said again its here, so he reluctantly went to look after taking my id which I wasn't happy about (trying to stick to no contact, covid etc) and came back with my parcel, also made me sign for it!! Won't get deliveries to here again.

Do not go to do a UPS Amazon return drop off. I didn't go to a further drop off point even after reading the reviews because I thought -"well last review was 3 weeks ago". The scanner is still "broken" and the gentlemen was still very rude.

The man is Very very rude.

the people who work there are very rude and disrespectful

It could have been better if the staff had provided more information for returning packages. When I returned the package for the masks, the staff could have had better engagement and clarifications on returning the product. There's some areas of improvement for the customers experiences.

Usually have no complaints but resent experience of buying fresh cakes to only find 4 cream donuts all 4 mould growing all over.
Trying to complain to store challenging as English was not well understood, if at all. Needless to say unhappy as complaint still not dealt with. Won't buy again.

Very rude , unhelpful staff , took my passport away with him to get my parcel, no please, thank you...certainly will not be going back again..