Quick Stop - Food & Wine

I am so angry and disappointed at the quality of service provided by this store regarding myHermes. Let me tell you the long tale of events leading me to almost lose £50 if it weren't for PayPal's policies.

I drop off my parcel with no issues, a usual myHermes experience. I LUCKILY return to this store to top up my oyster as I had forgotten it was running low and see my parcel behind the counter with what looked like coffee spilt ALL OVER IT.

The worst part is the gall of these people to completely deny any wrongdoing and tell me it was like that when I dropped it off.
You couldn't make it up..

As I said before, thankfully PayPal reimbursed me and to tell you the truth I wouldn't have bothered suing anyone for £50 when I'd probably loose more than I'd gain; but I just want to warn as many people as possible about this store!

The worst part for me is not that they are completely careless with customer's packages, but that they have the nerve and such low moral standards to lie regarding what is a lot of money to a lot of people!

If you are a myHermes customer, DO NOT use this store. These people are cheap, dishonest liars and scammers.

These people want the benefits of being a myHermes Parcelshop without fulfilling the duties.. Don't waste your time and money going down there to find out they are too cheap to print and post packages and for the idiot behind the counter to mock you and tell you to go ahead and make a formal complaint.

These people left my package in their store for 2 weeks. Unorganised, ignorant and worse of all, couldn't give a damn about the inconvenience they cause.