Chesterfield Borough Council

An excellent afternoon of remembrance. Thoroughly well turned out by the good people of Chesterfield.

I needed to have removed an old 3 seater sofa. Looked on line to see who I contacted to have this happen. Saw that I had to telephone and speak to arrange this. It could not hve been easier, the young lady was helpful and its all arrange to be collected in 5 working days for £15. Being disabled and a pensioner being able to access this kind of help at a reasonable cost and safely is great.

Council OK, however their leisure centres are very disappointing. They are expensive for what they have to offer. I joined over a week ago and have since cancelled my contract due to lack of services (even though advertised). Unable to contact council via email as the 'mailbox is full'; I expect professionalism from our local council, however this is severely lacking.

Today (Thursday 7/1), I forgot to put our black wheelie bin (which was full) out for emptying. I rang Chesterfield Borough Council's Refuse Collection Dept., to ask what could be done. They advised me to leave the bin out whilst they rang their people to see if it could be collected. Within three quarters of an hour I was rather taken aback to notice that they'd returned and emptied it, without me even seeing them. Now that's what I call superb service. So I'd like to say a big 'Thank you!' to the people involved. We are very grateful.

My daughter rang up emergency council last night due to having no heating or hot water, ( water was pouring out from her boiler ) the person on the other end said it wasn't an emergency & to call council tomorrow. this was on the ( 07/12/20.) in this cold weather. she is disabled & has learning difficulties. rang them up today and they said it could be up to 24 hours, if there not out by 5pm today it will be tomorrow. this is disgusting so please tell me what actually now classes as an emergency nowadays.

Do not trust this council they have stolen an out door light . And did not return it to the rental home. We have reported to the council that there are mould and damp in the building that is a health hazard

It's impossible to contact the council my black box from the bin has disappeared can't get through and can't find were to email the appropriate department. The phone is just ignored what are we paying tax for

Expensive parking. Clean and tidy.