White oak treatment room

Great feet, back & Indian head massage from Suzanne this afternoon. Just the right pressure to release the tension & knots. Loved having my feet & legs done. Left feeling easier, tensions gone & much more relaxed I’d definitely recommend this lady as knows where the pressure points are & how to ease them. Great 1 hour massage all round. Thank you.

Had a great massage with Sue, really worked out some lower back problems I had been having. Will definitely be going again regularly. Thanks again.

Avoid. Do not buy the groupon voucher for this place. In fact I'd say just avoid entirely if possible.

I bought the groupon as a gift for my partner. The Groupon T&C's state that the voucher is valid from 10am to 3pm from Wednesday to Saturday. So I initially tried calling to book a Saturday afternoon, and was told I need to give at least three weeks notice, again, not stated in the T&C's, it just says appointments only. So I said fine, can you book me Saturday afternoon in three weeks time. She said no, she only has morning slots. So I said I'd get back to her with a date. So I messaged their Facebook page, I suggested a Saturday at the beginning of the next month, more than four weeks away, again, was told she could only do morning slots. So I messaged again, asking for the soonest available date that I can do a Saturday afternoon. The message was read and ignored for two days, so I messaged again to prompt a response. She replied asking me if I can do any other time or day in the morning. I said no. I then had to explain my partners work schedule, and why it prevents her from doing morning appointments, as well as the logistical problems. This message was again, read and ignored for days. So I got hold of Groupon, and chased a refund. It took a lot of back and forth to get the money I paid back in my account instead of Groupon credit.

If you don't want to do weekend afternoon appointments, don't advertise 10am to 3pm Wednesday to Saturday. If you require three weeks notice, state it in the terms so people know to avoid if it doesn't fit their schedule. If you don't want bad reviews, communicate better.

Thoroughly enjoyed my facial treatment today. Very relaxing and could really see the difference as looked glowing. Suzanne was extremely informative, friendly and professional. Highly recommended. Many thanks for a lovely hour of "me" time.

Warning: If you have a Groupon voucher make sure that you don't give Susanne the security code before receiving treatments.
I bought a voucher for myself and one for a gift in June, and booked 2 appointments for August. Unfortunately Susanne had to cancel these a couple of days before and so we rebooked for September. I gave 24 hours notice to cancel this appointment, due to unforeseen circumstances. Our vouchers were redeemed, after I had cancelled and before my relation arrived at the salon and found no one there. So we never received the treatments that I had paid for, and the vouchers were both redeemed.

Sue is really experienced. Just by looking at me she knows which parts of my body hurt and need a massage! Her hot stone massages are the best and really good value for money!

Found White Oak when looking for a massage to help my painful shoulder and so glad I did. Have been a few times now for reflexology and back neck and shoulder massage and always leave feeling great. Su is lovely and certainly knows what she’s doing, I would definitely recommend.

Having suffered from shoulder and neck issues for ages, I came to Susanne when my regular lady didn't have any suitable appointments. Susanne is professional and has targeted my problem areas and has provided relief. Appointments fit in with my working pattern and having a car park close by helps too.