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Eversley Medical Centre

501 London Rd, Thornton Heath CR7 6AR, United Kingdom

Eversley Medical Centre
Medical Center
1.9
90 reviews
8 comments
Orientation directions
9VQQ+67 Thornton Heath, United Kingdom
+44 20 8684 1172
eversleymedicalcentre.co.uk
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Monday: 8–18
Tuesday: 8–19
Wedneasday: 8–18
Thursday: 8–19
Friday: 8–18
Saturday: Close
Sunday: Close
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J Rob
J Rob197 days ago
Come on Eversley you appointment booking system is going back in time. Its a painful process to get an appointment; it seems like you only give your appointments to favourite/regulars. Not to mention you will have test carried out but they do not give a feedback, I guess that's a good sign for not terminal.
Jay Leap
Jay Leap228 days ago
Your medical service is absolutely disgraceful!!! Here my dad is in absolute agony, unable to walk and relying on your GP for a call back since you told him to not worry about it and you'll get a doctor to call him back, it's been 90 MINUTES and you still haven't called back!! What kind of service is this? ABSOLUTELY DISGRACEFUL GP.
Graziella Memoli
Graziella Memoli259 days ago
I've been with this surgery since I was born. It's really good you always get an appointment weather you call up at 8am or you go on their app. But on the app sometimes the appointments you see are not for that day so you are obliged to call up. Waiting times can be long as with any doctors surgery.

I have had times where reception staff can come across incompetent however they are always changeing staff on the reception and over the years I've seen staff come and go. Particularly the nicest ones..

Dr Yinka and Dr Chan I find are the best,they also have a online portal where you can type a message I've only ever used it once but I got a reply straight away. So this is really good to know..

Honestly the best doctors surgery because 99% of the time you get an appointment and if you call at 8am and your queue position is high you can press 1 to retain your position in the queue and they do call you back and even if its beyond 1 hour you still are offered an appointment.

I set my standards quite high so rest assured if I'm saying there good and meet the needs of patients then take my word because I dont really stand for rubbish service overall this surgery is good I can reassure you.

Sadly if theirs ever been an issue for my relatives Particularly its reception staff, not using basic common sence. But the constant changeover of staff means that theirs often new faces, so their isn't consistency but I think its like anything people move on and people change.

Its a nightmare that when you call now you don't get offered an appointment straight away so by this I mean that you recieve a phone call first then the doctor will decide if he or she wants to see you . But you are not given a specific time whereby they will call you so you have to wait around most of the day, if like me you have children this can be frustrating..

You usually get given a time window for the doctor to call you but from my previous experience this is not always the case and you can be waiting all day.

I would still rate this surgery high.
David Sellar
David Sellar259 days ago
I have tried for 3.5hrs on and off during the day and still haven't got through,I have been with this surgery for over 40 year's and is truly going done the Pan.If I could I also would give them 0 ratings
Lizzie Wrighte
Lizzie Wrighte259 days ago
How rude the receptionist is. She spoke to me like an angry parent to a child. Just projecting all her issues and insecurities on to me when I asked for help. The doctor I spoke to was incompetent and misdiagnosed my issue.
Nikola Sobczuk
Nikola Sobczuk259 days ago
Very rude reception. Was trying to book an appointment for someone else as they are in huge pain and the receptionist said I can’t do that and they should call another day.
Very rude!
Paul Macpherson
Paul Macpherson320 days ago
It's a disgrace! I have been getting a prescription there every week for years and still they forget each week. I only spoke to Dr Chan about it last night and yet it still was not done to collect today. I have epilepsy and every week I have to walk there in my condition to get it sorted.
IT'S DISGRACEFUL!!
Chandra kala
Chandra kala2 years ago
The receptionist was not help full ,they keep laughing and chatting never look to people standing opposite.
The doctor is worst they don't have humanity to treat patients,to listen to patients problems, doctor main aim is to hurry up their work for next patients rathers to treat for patients in front of them.Very Very rude behaviour of doctors Dr Ayub not fit to be doctor at all.
I don't recommend this Eversley medical center..
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