Whitehorse Medical Practice

I haven't attended this gp in about a year and let me tell you why. This has been my gp my entire life. My regular doctor was dr. Arjun. She was amazing, always kind and caring towards her patients. I miss her dearly since she left. I only go to the doctors when I am really concerned. Dr. Arjun knew this. I went there last year due to a concerning number of panic attacks. Now panic attacks are scary, I feel like I'm dying when I have one, I dont mind if they never stop, I just want to control them. So I go to my gp. I can't remember the name of the doctor i saw as I legit met her once for like 2 minutes. I wrote a script of what I wanted to say as I was too anxious to talk to a doctor I never met. I explained this the best I could and she just scoffed at me and said "I ain't reading that" which embarrassed me and made me feel incredibly anxious which was the whole reason I was there. So I started reading my little script, I was scared of her to be honest. She cut me off and told me it was "hormones" and I should go on the pill, but then told me not to go on the pill because of my families medical history. She gave me no actual conclusion to my issue and to this day my panic attacks have gotten worse. I am far too scared to go back here and too scared to go anywhere else. I have been suffering in silence because no one would help me. I decided to write this review today because I'm angry. I'm angry because every day now I am having panic attacks, they are getting worse and worse and I sometimes have multiple in one day. The only way i can get them to stop is to try to get my body to shut down so i can sleep it off. This isn't healthy for me, I know it isn't and I wish someone could help but I will just have to do what I can right now. I cant face seeing a doctor as I felt mocked when I was at this gp. Not taken seriously at all. I'm sure there are caring doctors here, but after my experience I dont think I'll speak to a doctor about my anxiety again.

I'm in the middle of a mental health crisis and have now called this surgery for help SIX times in two days. Four of those, I was cut off by the same receptionist. I've begged and pleaded for help, and all they've told me is they have no appointments. This morning, I was told I was being referred to a GP hub, since they could not accommodate me at the surgery. It's now 17:26 and I have not received a call yet. If I kill myself, will you notice that?

I've been calling you for 3 weeks and you couldn't make an appointment for a pregnant woman. shamelessly lie that you are too busy to be ashamed. you deserve complaints above

This surgery and ones alike are the reason people just go straight to A&E these days. The receptionists are nice and but there’s never any appointments available and even worse is if you actually get to speak to one and it turns out to be Dr Khan who is cold and dismissive and just doesn’t believe you or even worse it’s Dr Nwufo who is just straight up rude and horrible and shouts at you as if it’s an appropriate way to communicate, it would be tolerable if they were at least good at what they do but they’re useless Drs and unfortunately are the only ones ever available because everyone finds them intolerable. Avoid at all costs you will be better off having no Dr at all just use a pharmacy and 111 if it’s an emergency

Dr Nwufow, honestly shocked she even has a doctors degree,
How can she not know the simple things like how to get rid of threadworm? I had to tell her !
Really loses your faith in trusting these doctors when you have to educate them. Avoid this surgery at all costs or at least that doctor!

Worst practice ever. Had to get my whole family to change over. The receptionists clearly don't want to be there and doctors will attribute serious pain to growing pains... at 19 years old?? Was diagnosed with hEDS and Fibromyalgia at my new practice fairly easily. The worst doctor they have is the older Nigerian lady... she clearly thinks she knows more than her patients...

One of the waste gp i called in morning i was que number 11 but when my number came they cancelled my call. It's very disjointing with me

Some receptionist very rude. I didn’t finish to say and she cut a phone call. That’s terrible. I was waiting more then 20min when they connect me and she didn’t listening properly what I wanted to say. She cut a phone call!!!!! Very unprofessional!!!!