Lendons of Cardiff
192 Fidlas Rd, Llanishen, Cardiff CF14 5LZ, United Kingdom
4.2
81 reviews
8 comments
GRH8+C4 Cardiff, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Ordered items that turned out not to be in stock, emails were apparently sent to notify me of this (but not received) and on chasing received response saying "If your happy to wait I can order these but it will be about 7 - 10 days before they arrive here if I can get them." - replied saying go ahead and order, but no response received to that email. Called and Rob was sarcastic and unhelpful at best and ended the call stating he would cancel and refund my order. He assumed I would know he had got the email (despite the obvious email issues from their side), that I would know that despite ordering them from Hornby they might not arrive (how would I know how the Hornby dealer system works), and that customers in the shop are of higher value to him. It could have been a quick, friendly phone call, sadly not.
love suporting family business. Great shop reminds me of my childhood
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again - this last comment refers to sarcasm regarding spares prices. I have never felt the need to leave a review like this nay never have. Caveat Emptor