Lateef

I dined here Saturday evening (3/9) and I was overly disappointed with my visit. Myself and a friend were sat waiting to order our drinks for 20 minutes and then we finally ordered our food after an hour and 15 minutes with only a few other tables being served at the same time. Overall we were dining for 2 hours for 1 course of food and barely got acknowledged. There were also only 2 servers and one of which was obviously not very confident.
I have dined with here previously and thought it was great service but ultimately this time was not. As stated on other reviews about the restaurant seeming more interested in online orders, this was clear to see as multiple orders had gone out and everytime the computer went off it was quickly answered. The food was lovely but the service was absolutely shocking.

This restaurant is awful! I can comment on the food quality because it simply didn’t arrive. I ordered via Just Eat, currently it’s 2.5 hours overdue no communication from the restaurant they’re not answering their phone! Been trying all night! Nothing! No call from them to explain! To add to this the final insult when I requested my money back through the app I got a credit ( via txt ) of £3! I would avoid at all costs!

Online order accepted with delivery time of 1830 it didn’t turn up.
As received no contact from restaurant I left messages on their answerphone no response so went down there and restaurant was shut.
This has happened to me once before and on another occasion had a table booked and it was shut when we arrived.
It is a great shame as we have eaten their many times and the food was excellent.
It would appear from other posts that this is a common occurrence so regretfully I would suggest using a more reliable establishment.

Great food and genuinely fantastic atmosphere. The staff are really friendly and cannot do enough for you. The singer on the night was excellent and really funny. It’s one of those rare gems you stubble upon - definitely recommend.

Very disappointed with this establishment!! After helping them out with a discounted gig for their charity event, a few weeks back, I was cancelled with 6 hours notice because they had cancellations for an event I was singing at. (I spent hours learning new material for this event) they asked me to lower my fee which I could not, therefore they cancelled me. When asked for a cancellation fee the refused and said because I didn’t help
Them then why should they help me! Totally shocking I’m a business too. You wouldn’t ask a tradesman to lower their fees because you can’t afford it!

To anyone booked to sing at this establishment or want to, I suggest you take an upfront deposit to cover you for when they cancel you. That was a mistake I will not make again. Very disappointed!!!

Had a delivery. Ordered a tandoori mixed grill received a chicken/lamb tikka and no nann. No salad, a tiny pot of sauce. Expensive delivery for what was received. Person on the phone was extremely rude. Never had a problem before, but after tonight's service and rudeness don't think I'll order again. Waste of £30

Lovely food , great portions , staff cannot do enough for you , would definitely go again

Food was half hour late. When it finally arrived I was missing and item from my order. Asked for a dish to have extra spice and it didn't have any. Won't be ordering from this restaurant again.