Charles Mac

As first time buyers, we had no idea where to start but Chris made the process easy to understand and hassle free. He was there from start to finish, always on hand to answer questions and to nudge the solicitors along when needed. As well as being a great mortgage advisor, Chris is also a pleasure to deal with and goes above and beyond to provide an excellent service.

We had been trying to buy a home for almost 2 years with our circumstances changing constantly and Ben Jury at Charles Mac was always free to give us the best advice. One of the kindest and most thoughtful people! We have just settled into our first home, a house we did not think we would be able to buy, but it's thanks to everyone who works so hard at Charles Mac. Communication and attention to detail was excellent. Ben was very attentive, knowledgeable, and overall was incredible at helping guide us through the whole process. We can not recommend him enough!

We have dealt with Chris Carlile now for a few years and over several properties. Every time we have needed to obtain a new mortgage, re-mortgage or any other related queries Chris has been there with hassle free, no jargon solutions. His down to earth but professional approach has always made us feel at ease and in good hands during what can sometimes be a stressful process. We would highly recommend him to anyone needing this type of service!

Chris Carlile, what a legend. We’ve dealt with Chris for nearly two years purely due to a house builder who didn’t seem to like building houses. Chris was always there for us, from answering questions to putting our minds at ease, he was just everything you could ask for in a mortgage broker.
He was recommended to us and I wouldn’t hesitate in recommending him to family & friends.
Chris is a valuable asset Charles Mac!

This lady and her team are very highly recommended!
Going it 'alone' for the first time in my 50's was daunting but Elaine explained each step clearly in terms I understood. She put me at ease from day one and her attention to detail, personality, efficiency, and 'going the extra mile' is more than I could have expected. I won't be using any other service than Charles Mac going forward.

Chris from Charles Mac was recommended to me by a friend, and I cannot thank her enough for her recommendation. Chris was amazing from the start and nothing was too much trouble for him. He provided a personalised service and was always super responsive. Chris took me through all the options, explained everything every step of the way. He presented the options I had asked for, but also presented some options that I hadn't considered and that really helped me to find the best mortgage for me. He was available whenever I had any questions and went above an beyond. It was my first time buying a property on my own and it was a bit of a ride, but Chris was there as and when I needed and supported me through the entire process, adapting mortgage quotes as and when circumstances changed. Once I made it into my new home, Chris contacted me to ask how I was settling in which I felt was a nice touch. I would not hesitate to recommend Chris to anyone, if I could give more than 5 stars I would!!

Ben at Charles Mac has been an amazing help from start to finish during our recent house move. We started the process over a year ago, always throwing lots of weird and wonderful scenarios to him on ways that we could make our dream house move possible. We knew our circumstances weren’t always straight forward so his specialist help, approach and advice was invaluable. Always patient and prompt with responding, I’d highly recommend him to anyone looking for a mortgage. A much more personal approach than you’ll get at a bank and able to source the whole market so fully independent meaning you can choose the right mortgage for you. Thanks a million Ben, you’ve been truly amazing! Helen & Jack

Chris from Charles Mac is incredible! He was absolutely amazing through the whole process of doing my remortgage. Can’t thank him enough. From experience of other mortgages advisors, he really is fantastic and so knowledgeable. Mortgages can be really overwhelming and full of jargon but Chris took time to explain everything and made the process stress free wherever he could! He answered every question quickly and always chased people without me even asking him to. Chris was sooo helpful and I would not use any one else- could not recommend him more!