Destination Triumph - Guildford

I have been using these guys for the last three years and can not fault them. They are always helpful and have gone out of their way to help.
I mainly deal with Justin in the service department who is always brilliant.
Best bike dealers I have ever used in 30 years of riding

I visited Destination Triumph Guildford today to look into my first motorbike purchase today.
I was met by James who was most helpful and attentive, at no time was he pushy or bullish.
He talked through the bike options and finance authoritatively.
I enjoy and thrive on good service , today was the best service I have received at any bike dealership.
I will be returning to purchase my thruxton there.
Just like to mention that all the safe were friendly and helpful, some good banter and pleasant experience all round.

Bought a bike last year from Destination Triumph at Guildford and got a good deal on my trade in and was very pleased with their overall service & my experience.

Wanted to change bikes this year, and again, Destination at Guildford bent over backwards setting up test rides, reserving bikes for me etc.

Both times I dealt with Aaron: He literally could not do enough to help and is a really nice guy. Ultimately I bought a bike elsewhere - but that was simply down to me falling in love with a bike at another dealer, not anything that Destination didn't do.

I highly recommend Destination Triumph if you are after a Triumph, and the Guildford branch in particular!

Outstanding professional service and advise from the moment we walked through the door.
A really friendly bunch of people who just can’t do enough for you, and all the while good humour and a smile are thrown in too.
Myself and my partner Helen bought a bike each and throughout the whole process we actually had fun.
We are both absolutely loving the bikes but there’s no doubt we will be popping in to see the guys for a coffee on the odd occasion and I know full well that we will be made to feel very welcome!

Thanks again guys!

Kind regards,

Blue and Helen.

Out for a ride on my Triumph and decided to stop for a chat and look at the bikes, staff here are always friendly and polite. Asked about the diamondbrite product being applied after my service in a couple of weeks and they said we can do it now if I had a bit of time to spare, so they did it there and then, great result too, Richard B
Staff very professional and knowledgeable, also approachable for female bikers which was very much appreciated, Helen B

I have recently purchased a new Triumph XRT from here, the sales staff are excellent. They go an extra mile to make you feel welcomed then spend time talking about your choice and then Arron explained to an old git the complexity of the different ride modes and settings. Very happy and you get chocolate biscuits!!!

Very poor quality of service and communication.
I'd booked in for a test ride of a used bike they had there. I hadn't ridden in a few years and like a lot of other dealers I'd visited I'd borrowed some safety gear from them. None were available for me so I was unable to test ride the bike, they then offered to show me the bike so I could at least have a proper look at it only to find it's battery was completely flat so even if I had the safety gear I'd not been able to ride anyway. I'll never return to this dealership

They are a very friendly and supplied me with loan bike while my Speed Twin was serviced, they ran through the service report and clarified any points that were relevant. So very happy with service. Well done and thanks.