Matrix Moving Group - Removals Company Surrey & Nationwide

I found the service outstanding from initial contact through to follow-up post move. From our initial meeting, I knew I would be selecting your services due to the depth of information provided, understanding of our needs and total professionalism.

You were so helpful and accommodating under difficult circumstances but never allowed it to dampen your positivity that we would be OK securing movers. The movers themselves were incredible. Quick efficient, courteous and again professional. They worked so hard on the first day, leaving minimal packing for day 2. On the move day they called in additional reinforcements to get us unpacked in good time.

I would not hesitate to recommend Matrix Moving Group to anyone looking to move. I hope I don't need your services again, but if I do, I will be sure to give you a call :)

Kindest regards
Charlotte Brown

I recently moved house and was recommended Matrix Moving Group by a friend. After some deliberation, i decided to take his advice. What a great recommendation it was!!
MMG made what can be an awfully stressful experience, seem like a week away in the sun. They took care of everything from start to finish and were a pleasure to do business with.
So here i am, recommending them to you....

Excellent service from start to finish. Anthony was brilliant and provided us with a competitive quote. The guy's on the day didn't stop, assembled all of our furniture to a professional standard , no damages. Completely stress free experience. Have already recommended to a friend and will be sure to use them again!

Matrix moved us in December 2019 and I cannot fault their service. Throughout the process all members of staff we came across were charming, helpful and professional from start to finish. Our move was a big downsize operation and Matrix organised the move which went seamlessly, but also sorted out house clearance and delivered some items to auction, they even got valuations for us in advance which was very helpful. 5 stars from us and we have already recommended them to 2 of our friends that are moving later in the year.

Terrible experience and strongly advise against using this company. Anthony allocated 3 days for the move of a large house - and the movers failed to complete the job in the allocated time, leaving the move unfinished!!! THANKS to Ward Thomas Removals for taking over and completing the job.
Unprofessional and immature crew and poor customer service. Matthew was utterly useless- actually blamed us for delays.
Advising all our friends to stay clear of this company and they are!!!

We were recommended Matt at Matrix by a local estate agents as we did not live in the area as it was a house move due to a bereavement.

I simply cannot fault this company.

Matt was exceptional even with my over detailed move requirements and Chris and his colleague on the day of the move were simply excellent and exceeded any expectations I had.

Every single one of the many, many items were packed perfectly. Chris went above and beyond and did far more for us than I could have expected. Due to the loss of our family member he really did do so much for us and even fixed and few things that were broken years ago just to try and make sure we could use them.

Chris and his colleague were just brilliant. I had a call on the day of the move to let me know they were coming and within 3 hours they were here. They unloaded quickly and professionally.

Chris went as I say above and beyond for us and I will never forget what he did for us.

This company are just so highly recommended by me that if I could give more stars I would.

Matt, Chris and his colleague on the day - thank you for all you have done.

In a sizable move (6,500cu ft) the team from Matrix were superb and worked tirelessly and with good and friendly service over the six days of the move. Everything was well packed, and all arrived without any breakages or damage, and all the crew worked efficiently and well. The company also happened to be the cheapest quote we had, so as well as great service, offered good value. Well recommended.

Beware if you are not planning to unpack all your boxes within 7 days. I paid £3,546 for my move from a 2 bed flat, Matrix used sub-contractors, and two items went missing. Matrix did not offer any compensation for the 2 (low value!) items because I reported it after a few weeks. I moved with a toddler and newborn, so was never going to unpack within 7 days! Very disappointing given I paid a LOT for the move.