Cambridge Removals & Storage
Flint Park, Barley Rd, Royston SG8 7PU, United Kingdom
3.7
18 reviews
8 comments
3383+75 Royston, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I think they are superb ambassadors and representatives of the company.
Best wishes to Chris, Boris and the team
Also a special shout out to the call staff who were very helpful and friendly and answered all questions we had beforehand. This reassured us it was the right company to go with of the ones we'd got quotes for.
Here's a pic of us passing the van on the motorway!
Their storage service is unlikely to reply your emails. After more than one month long wait, multiple emails sent, they replied once saying £75 access fee for 3 hours, but later when they failed sending back the quote then I called — they changed the access fees to £150 for 3 hours! The worst yet to come!
After I paid full amount of access fee, arranged charity collection, coordinated the date with both sides, they notified me that the collection LOCATION had been CHANGED !! It was 2 weeks before Christmas, the arrangement and effort I made were reset to zero. The storage also claimed they didn’t have any earlier available date, 22nd was the only available date! 3 days prior to Christmas, no charity was able to collect at the new collection address!
Their poor service and arrogant attitude had caused unnecessary stress and chaos for us, who traveling to the UK for the purpose of clearing out the storage.