Borehamwood Nails

Although service was swift and efficient I noticed that the overlay on my nails was not done to the usual standards. One nail was so thin the acrylic cracked a few hours later and some of the nails sides were neglected ... Not happy! Those are my real nails with acrylic coating

Booked an appointment a few days previous for 930am- I asked when they open and they said 930. I Arrived in time and there were 2 staff already sat doing 2 ladies nails? Fair enough, I took a seat and said I’d got an appointment for 930.
Another 2 ladies came in and the man then finished with first client and took the lady who came after me.
Poor service. Told me I should wait until someone else comes.
Will never go back. Do not recommend!!

I was seen on time of my appointment but the nails that I wanted wasn’t the correct one. It cost more for gel and I didn’t want gel I wanted normal colour and they charged me for gel. Didn’t do an under coat with the powder for acrylics I can literally see through my nail. Cost a ridiculous amount of money for just Infills with a normal colour and a bit of glitter. I get it’s like an extra £2 for a bit of glitter but come on…. Over £30 is ridiculous when I only wanted an infill

Staff are absolutely lovely, always feel welcomed nails are alway good quality and long lasting amazing with nail art and doing what you are after wouldn’t give anywhere else in borehamwood to get my nails done x

Jackie and Lina both brilliant. Great friendly atmosphere.Nails last forever,Thanks for always take of me ❤️❤️

Came in for a toe nail repair and paint. They lady did not file the nail straight and started moaning in her own language. when I asked her to file it straight across not at an angle she said it was straight. I asked for white tips. She said she would do that unless I had shellac. I had a red colour as I didn't have time to go elsewhere at this point.
She smudged the big toe and tried to paint over it instead of removing tge polish and left crease like smudges in the varnish. She forgot the top coat and when iasked her toappky it she said she had done so, even though she couldn't find it after.
Will never return! They didn't offer an apology at any stage or a discount. Rude and bad service.

very bad. i’ve been to many nail places in the surrounding area and have not been disappointed how i was here. First of all they were very rude to me and my sister. There was no communication in what i wanted done and they tried to get my sister to pay more even though we both got a full set of acrylics. (i’m guessing they thought she wouldn’t notice as she’s young). The man who did my nails did them so rough it made my fingers bleed and there was no apology for it i am also pretty sure they were using dirty tools as one of these cuts got infected shortly after i left. They were also wonky and felt very rushed. When i left the salon i realised there was already bubbles on the polish. Not only this but i’ve had this set on for 5 days and one has already broken they definitely didn’t do them right they are very flimsy and could break doing literally anything. i’ve never had problems like this in any other nail salon. i wouldn’t recommend.

Went in for a manicure I had booked on the phone, told them what i wanted and they gave me a quote. When I went in, they did it then charged me nearly double. No matter how much I argued they insisted and I couldn't say no because they had already done it. Colour and design not even what I asked for.

I was also getting my eyebrows tinted and waxed, meant to be relaxing and a treat for myself but she came over and tried to tint them whilst I was getting my nails done, as if she just wanted to get it out of the way.

Very poor customer service also:
She was literally on the phone to her friend (on loud speaker) when waxing my eyebrows.
Half of them speak terrible English and, when working in a customer service job, you need to be able to communicate with them.
I was never asked if I had had these treatments before, never asked how strong I wanted the tint, or what shape I waned my brows (she was too busy on the phone).
When I left I had no instruction on how to care for these treatments as they never asked if I knew what to do or not.

Extremely over priced for the end result, poor quality, very unprofessional will not be going again.