Serenity Beauty

DO NOT GET EYELASH EXTENTIONS DONE HERE! Lasted me around 48 hours. The lashes were applied way above my lash line. Application was lousy and had my eyes open in the process. It is stated no refunds so don’t risk loosing your money over these savers lashes they apply to not even ur lash line but way far above, it was hard to raise my eyebrows without them ripping at my eyelid as they were not applied correctly. Denied a refund eventhough it was there own fault this had happened, if it was my fault I would have never requested a refund but it was clearly this uneducated in certain treatments salon. They charged £37 for these I am angry and upset by how much money I have wasted and for the money they are charging for this £hit service. I went in and spoke to the girl who done this and she nervously laughed at me and had no common knowledge and told me to email the “owner” who replied to me in 3 minutes stating they watched the 35 minute cctv footage. This “salon” has a disgusting Attitude towards customers and the lady who done my eyelashes/eyebrows said they had to do them quick as they had another appointment. Please please avoid eyelash extentions or anything to do with eyelashes at this salon- only good for eyebrows when they can be bothered

Always extremely happy when I visit and leave looking so much better. The staff are brilliant efficient and friendly. Never had a bad experience here and I've been a customer for many years. I would 100% recommend.

Lovely place to do waxing. Easy and painfree. Kind people as well

I have been going to serenity for over 8 years now. Always get a fantastic service and Jenny is just fantastic at eyebrows! The staff are always polite and friendly and always do their best to fit you in. They will
Often work late to try squeeze you in. I wouldn’t go anywhere else to get my treatments!

They have very rude staff they asked me to sit and wait in the queue and then after 4 or 5 minutes they say we will not do your eyebrow because we are closing our salon. If they are closing the shop then why did they let me in the shop? They wasted my Time. I was in the shop at 5:15 pm but they still say I am late and they can't do it.

I have done my eyebrows waxed and it was excelent.
Good service and professional.

The best waxing salon I've been to!

I was a bit surprised the first time I got my eyebrows waxed here because I've never had them trimmed before and normally leave them pretty natural but they have never looked better than how these ladies make them look! They really take care to make them look perfect.

They do walk-ins and the longest I've waited was 10 minutes. The price is better than many others I've been to. The ladies are also lovely. Highly recommend this salon!

I was impressed that they fitted me in at short notice although they were very busy. The lady that gave me a male pedicure was thorough and observed all the COVID rules.i wil be going back there again