Totally Tips & Toes

I have been going to Totally Tips and Toes for years and have never had a bad experience. The staff are always smiling, kind and do an excellent job with my nails. I especially like how much detail they go into to make sure all my nails look the same. Fully recommend.

The pricing is very confusing. It has happened in the last recent visits (details as belows). So make sure to confirm the price before you enjoy the services, and I am a bit concerned when they use the driller to take off the gel which sometimes can be painful to the nails. Otherwise the service quality is very good in term of detailed care.

*Quality wise: Very carefully handled by nail technicians in here. They care about the details and their massage techniques for hands and feet are amazing. I once was unhappy about the attitude of one technician in handling my cuticle (I asked her to pick some more dead skin and she responded: no more skin to pick, go wash your hands. I ordered gel based and normal colour on top and she lied to me saying that you can't apply colour after applying cuticle oil - which can be done by cleaning the nails with alcohol). I raised the dispute and they solved it immediately with a professional manner the next day.

*Price wise: Last time I ordered a clear gel and normal colour on top (I have nail biting habit but I don't want to apply thick gel layers on my nails to protect it). I have had the same service in there for the past 5-6 times and was charged £30. However last time, one staff charged me £5 extra on top and when I asked for a reason, there was no valid answer was given. I will be more happy to pay if they let me know before they do the service. The time before that, one staff told me you never paid in full and asked me to pay more for the service. I was quite surprised because I always paid in full. So I asked why and she told me forget about it and it left a very unpleasant residual feeling of being treated unprofessionally.

In my picture is my gel manicure that was finished with a matte top. Very careful and detailed cuticle care, would be happier if they are professional about their pricing.

Lovely place to have your nails done, they are all professionals, and the manicure lasts for more than a month. Being a regular already.

Clean, well ventilated salon. Lovely lady did my nails. Don't ask me her name

Best Nail salon in the area! I have been a client for 6 years now! Definitely advise! I had shellac and normal manicure and Pedicure and I have never been disappointed!

Disappointed!
Because they want to take as many clients in, they rush the service without paying attention to the health of your nails, they scrapped aggressively my nail bed, bringing my nails to a state they’ve never been before, very weak and thin, painful at any touch, every time I mentioned my needs they smiled saying yes but never actually listened!The treatment I used was shellac, which is supposed to maintain the health of our nails!
At my last appointment they treated me disrespectful for raising a complaint and damaged my nails even more!

Previously my nail polish lasted 2 days before started chipping off. Decided to try them again and wasn't disappointed. Much improved service. Perhaps I had one off glitch. Good job this time .

Nice stuff, always friendly and put a lot of effort to make their customers happy. Prices are the same as everywhere.