Lilly Nails Tiverton

I’ve been going to Lilly since she opened, her and
Michael have always done the most amazing job of my nails. Both very talented as well as having a super friendly environment in their shop. Wouldn’t go anywhere else.

5 *** Best nail shop in Tiverton. I have been having my nails done here since they open. Lily and Michael are fantastic! Very friendly and always do a great job! Always fit me in, even if it means working late. Highly recommended.!

I love Lilly's. Every time I've been in they have always done a very high quality job. I've always come away loving my nails. I have been in numerous times with no idea what I want done and Lilly has done something she thinks I'll like and I've always loved it. It's such a nice atmosphere in the shop as well. I wouldn't go anywhere else.

Lovely friendly people, loved my holiday nails would definitely recommend them and will go back again

I don't usually do reviews at all but how I was spoken to and treated when having my nails done yesterday really was so unacceptable.
I last minute booked into have my nails done as I was getting married in the afternoon. I booked the evening before for 09.00am however when I turned up the lady who was to do it was running late. Which I had no problem with, after 15 minutes of waiting she arrived in no less than a terrible mood and began questioning me on why if I knew I was getting married had booked in so late to have my nails done. Not really a necessary question but I explained that I had s chronic illness and didn't actually know if I would be well enough to sit. Infact I suffer with chronic anorexia nervosa and am soon due to go back into a specialist unit for this treatment.
She then proceeded to take a call and spoke rudely to the caller which made me feel uncomfortable. After hanging up on said client she then questioned why I would only be having gels and not extentions. Clearly trying to up sell me. Again I explained sitting for long periods of time is very hard as I'm very unwell right now. I was then questioned on the colour of my choice which was black however she felt it was necessary to point out if it's my wedding I should be choosing a bright cheerful colour. Twisting my fingers several times into uncomfortable positions and rolling her eyes when I was unable to move into positions she was forcing my hands into she began to clearly get annoyed and made several comments about my skinny fingers and how I wasn't able to position them "properly" again this is due to bone density being low in my body and what may of been s simple position for her to place my hand was infact incredibly uncomfortable.
After paying I left the store to wait for my fiance on the side of the Road feeling humiliated and crying as she picked me up.
Within this 24 hours of having the gels put on two have actually peeled offend I have several friction burns on my fingers from her aggressively filing them prior.
I personaly would not recommend seeing said nail technician.
I'm sure everyone's experience is different there however this experience for me was humiliating and hurtful and left me feeling exposed and in a position of having to explain to someone I do not know why I am sick and what is wrong with me.
Would not recommend.

Called in to book an appointment, she was so rude, I felt like I was a complete Inconvenience to have the nerve to ask for an appointment. Happily walked out with no appointment and spend my hard earned money elsewhere!

Absolutely love it here been coming here since they opened lilly and her husband is very nice I always have acrylics and never know what to get lilly does the best patterns 😜😘😘 Had my feet done today and had excellent service yet again I think lilly is the best around I would give her more than 5 stars every time. Lilly did not shout at a customer today the customer was very rude to lilly I was discusted that lilly had to deal with that.

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I used Lilys nails for the first time ever today. And wow what an experience. I’m so impressed and happy with my nails. I definitely recommend. So clean and always cleaning their workspace. So friendly and chatty absolutely amazing. Thank you lily.