Leek Nails

As a first time customer and regular visitor to the town, I was appalled by the customer service I received from one of the nail technicians. She initially claimed she couldn't understand what I wanted, even though I gestured that all I needed was colour on my finger nails. So she rudely sent me over to one of her other colleagues claiming that she didn't understand what I meant. The very kind technician answered my questions and I decided to wait for next available one to get my nails done. How I prayed it wouldn't be the rude technician but guess what - it was her. This time her actions were utterly appalling as she decided to jump the queue and take on the next customer who had arrived 10 minutes after me. As I was getting over the shock of what was unfolding before my very eyes, two lovely customers (who probably could see how shocked I was) and her other colleagues intervened to confirm that I was the next customer in the queue...If I wasn't constrained by time, I wouldn't have let the rude technician do my nails and would probably have raised a complaint for how I was treated. Will definitely not be visiting the nail shop again!

They always do a lovely job on my nails. I do prefer the girl that did my nails last, as she wasn't so harsh with the nail grinder (not sure if thats the tools proper name) so no pain or discomfort when she was doing them or after ( usually a bruised feeling) My nails have lasted a lot longer this time than before, as Well.
On a whole I have always found them polite especially the lad who I think manages it.

Kerry

After having no nails for over 20 years, went here today and the young man has performed a miracle! Well impressed, will definately be back

Staff courteous..Quick ..Great job done on fingers .. Great place to go ,no appointment necessary.

Fabulous service for my first time having nails done. Definitely recommend, great care taken with me and made the experience enjoyable. I love how my nails so much 😍😍😍😘

All I can say is that it’s cheap compared to other places. Maybe this is to make up for the lack of customer service. I feel like I’ve been a nuisance every time I’ve had my nails done here.

Lovely staff, good service 😍😍

Very good service nothings too much trouble. I love my nails and good price . Definitely reccomend. Thank you Alex