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Nail Cellar

51 Watergate St, Chester CH1 2LB, United Kingdom

Nail Cellar
Nail salon
4.2
26 reviews
8 comments
Orientation directions
54Q4+WG Chester, United Kingdom
+44 1244 315366
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 10–17
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Micaella Horton
Micaella Horton
Worst nail shop I’ve ever been to in my life.

Felt very victimised and racially profiled as they were rude from the moment we walked in however when another woman walked in that wasn’t someone of colour the nail technician greeted her with a smile and said hello whereas we didn’t get that.

Onto the nails- when I asked if they could push back my cuticles (which doesn’t take that much effort or time) they said no because I hadn’t paid for the manicure just the shellac. The nail varnish was very uneven as you could see my nail bed colour and when I said that it was uneven all I got was a “that’s your nails fault” which doesn’t make any sense at all because in the past when I’ve got my nails done at other places I have never had this issue. No effort to try and salvage my nails and just said there was nothing they could do.

All in all a dreadful experience and will never EVER be going back and will tell my friends to avoid this terrible and unprofessional place at ALL COSTS. I hope they fix up their attitude as if they do they may get more customers (very dead shop in-comparison to Nailista).
Caitlin Smithers
Caitlin Smithers
Booked for me and my 3 friends and we were disappointed to say the least. They only had three people working, leaving my friend waiting for over half an hour. They stopped doing my nails half way through to start someone else’s. Our nails were filed down till they were paper thin. Our acrylics are extremely thick and sharp to touch, and the extensions are already coming away from our real nails after only one hour. They also tapped my friend’s nail to see if it was dry and left very obvious marks in the nail polish. My hand was also lightly slapped to ‘relax’ my hand, even though they were pressing down on injured thumb which I pre warned them about. Although friendly at the start, when it came to paying we were almost refused student discount, with a touch of sass, because our student cards didn’t have the ‘term start date’ on them. We would not recommend to a friend. 3/10 :(.
Aimee x
Aimee x106 days ago
Always love my nails when I go here, amazing prices and always does what I want perfectly !!!
Myrto Treli
Myrto Treli259 days ago
Worst nail shop ever. Technicians were incredibly rude and disrespectful whilst doing my and my friend’s nails. They were stop doing our nails many times in order to start someone else plus every time that i was asking to correct their job as the result wasn’t close to what you expect, they were obviously blind (see attached pics). At the end, I asked for a reduced price as my nails where unclean, sharp with bubbles as well. That point was the best of all as they didn’t care at all. Totally unprofessionals and definitely i Wouldn’t recommended to anyone!
Connie Watson
Connie Watson2 years ago
Super easy to book! Went with my friend and we both LOVE our nails! They take time and effort to make sure each nail is perfect! Lovely staff, will be back!! :)
Lauren
Lauren2 years ago
My go to to get my nails done! Perfect every time and the staff are so kind and professional. Such good value for money, couldn't recommend any more!
Anna Brutti
Anna Brutti2 years ago
A lovely, clean nail salon - full Covid-19 protocols in place.
Honestly one of the best mani 💅 and pedis I have ever had.
I started using this salon in July when they opened and have continued to use them every 3 weeks since then.
Cash only business.
Sarah Williams
Sarah Williams2 years ago
Daughters first manicure with gels. The nails look beautiful she is really pleased with them
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