Vicky's Newsagents
19 Roman Rd, Bethnal Green, London E2 0HU, United Kingdom
3.8
28 reviews
8 comments
GWHW+4V London, United Kingdom
Location reporting
Claim this location
Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 8–23
Sunday: 10–21
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 8–23
Sunday: 10–21
Everytime I go there it feels like I'm doing something wrong, while I'm the CUSTOMER and he's basically making a living thanks to ME and US CUSTOMERS.
The lady is lovely thu
Last week, I came to this shop to collect my parcel and couldn’t believe the poor service I received from there.
The old man that works there is such a horrible person. I didn’t have a code for him to scan to take my parcel, I assumed he would send another code and it would be a simple process from there.
But that was far from the case.
In front of customers, he started an argument with me, and went on to claim that “this is my shop, so it’s my parcel” and wouldn’t let me take my own parcel.
Just because you allow parcels to be collected from your shop, doesn’t mean you own the customer’s parcels, FYI.
So after I received this code for him to scan, he sat there and tried to argue with me again. I had to ask him to hand me my parcel over otherwise he would’ve gone on and on. What sort of customer service is this??
Friendly family owned business
I enclose a photograph of the culprit, resident in the Bethnal Green area