Cruise

Went to cruise with my friends on Saturday. The door staff were so friendly on the way in and that is very difficult to find. Had a nice chat with them as we are not from the area. They Explained to us about the club and when we went inside it was exactly what they said it was. Great music, great rooms and great service from friendly bar staff. I love the fact that you can move around and have a different experience in each room. My favourite was the Russian room on the top floor. Very comfortable. As we were leaving we asked where we could get a taxi from and they ordered us one straight away and was there in 10minutes. The door staff let us stay in the warm whilst we waited. I'm not one to write reviews but was blown away from start to finish. Will definatly be back.

I've actually been to Cruise a few times but never thought of booking a table. Just recently on our last visit we decided to make it more special and book a table before hand over the phone. The receptionist was very helpful!
On the night we were able to jump the queue... bonus!! It worked as a base to meet up, leave our drinks securely instead of spilling them down us whilst dancing (nothing worse) and the staff even brought our bottles out to us with sparkles on.
On a whole I've found Cruise to be a great night out, wide selection of drinks, friendly staff, helpful bouncers and they always dress up or decorate the club for the holidays. There are even shot girls walking around all night selling Jager Bombs... Another bonus... The drink comes to you, no need to walk to the bar!

I would recommend Cruise to all ages... Mondays and Saturdays are my favorite. I've never been a Friday person however I've heard if you arrive before midnight... You can pay £15 and that's your night pretty much sorted! You get free entry, five drinks vouchers and a £2 discount for Abbey taxis. Can't wait to try it this month!

Oh and don't forget the free flip flops they give out to the ladies if your feet are hurting!!!!! :)

Me and my friends just recently went on a Friday and did the £15 deal in which you get 5 drinks vouchers, free entry and £2 off your taxi! Worked great for me and my friends and we all had a great night! As students as well we go on a Monday quite regularly and get £2 drinks, such a good deal!

Booked a VIP booth for a hen party in the Manhattan room - staff on the door were lovely, our drinks were great with plenty of ice/glasses. Party sparklers in the champagne bucket on arrival, a nice touch. Staff regularly checked everything was OK for us and were really helpful. Great night of dancing till 3am on a race day we definitely made the most of it!

Very unprofessional, was denied entry due to it being a “student night” even though it was never advertised as one nor had any information explaining it was. I’ve been here previously and never been asked for a student Id or ever been told it was a student night. Rang the venue and had the phone purposely put down on me and got passed on and on to people who never dealt with the situation. I think if they want to pretend it’s a student night again, they should maybe advertise it. I’ve still got no closer to receiving a refund for the tickets that were wasted.

Bouncers were awful! Gave them my ID and they saw I was from wrexham and said I couldn’t come in because I was too drunk and they said ‘you wrexham lot like to cause trouble’! I was definitely not too drunk and I’m not a trouble maker just because of where I’m born

Bouncer are vile and rude threw me around for no reason power hungry scum also when I left and forgot my coat wasn’t aloud back in or someone couldn’t go back to get it for me disgusting behaviour rats honestly left me in the rain with no coat Monday night cruise for you never coming back.

Do not go here!!
Entire visit was pleasant until power-greedy bouncer took my visor cap off me without warning. Most people can all appreciate rules for licensed premises and clubs but when the bouncers make no effort to educate you on the rules or to give you an opportunity to actually follow them, it causes issues and just ruins your night. Bouncers at Cruise in Chester refuse to acknowledge that there is a “head doorman” or someone in charge, and when I asked for the head doorman, one member of staff laughed and others were in such shock that I had asked for one. I was completely sober on this night and was appalled that staff were refusing to point out who was the head doorman considering an assault or spiking could have taken place. You know you’re not safe when staff lie and say that there is no one in charge and never was. However, Neil was the head doorman and soon spoke to me who was not happy his staff had lied and tried to divert me from the person in charge. Neil resolved the issue at hand and did speak to his staff regarding their conduct. Thanks Neil for being very professional and knowledgeable!
However, the other security staff made my already-unsatisfactory night a worse one, resulting in this wordy review. Staff made me feel very uncomfortable as a result of me asking who was in charge and refusing to tell me. Therefore, I will not visit again and will not recommend.

As well as the above, the building is in poor condition, music is not chosen well and the general crowd is not a nice one.