The Vaults

My friend tried to get in with an eligible ID, he was denied entry because the bouncers said it was not eligible. Many times in the past vaults has denied entry for ethnic minorities but minutes later allows white people in. Maybe this is a reflection of the bouncers and not the club itself however it seems to be a reoccurrence that this type of thing happens here but not at other clubs. This club has also had many allegations of spiking happening inside the club with no acknowledgement from the bouncer. There are plenty other clubs in the area, there is no reason to go to vaults. They also take ID off people without lawful reason, stay away from vaults!

I would say this place is brilliant, polite security and bar staff.However, based on the fact that it is the only night club open during week days, they need to be more inclusive. It is also a drink aware venue, if you get noticed to be tipsy, you may be excluded from the venue for the night. It is not always nice to be excluded when you are starting to enjoy your night but you thank them the next day to have done that :)

Paid to get in, ordered 2 drinks and then tried ordering another two drinks, couldn’t hear a word the bar staff said so asked for the drinks again only to be escorting out by door staff. They told me I wasn’t allowed back in and I even spoke to the manager who didn’t believe me when I said I wasn’t rude in any way (it also would’ve been on cctv) and wouldn’t let me back in. Luckily my friend saw me being escorted out else I wouldn’t have been able to find him… do not recommend this night club and will not be returning. The staff were rude. I’ve had a few decent nights in here but it’s completely out me off.

This nightclub has never been one of the best nightclubs in exeter however it used to be a nice place to go at the end of the night when most clubs start to close. However compared to last year they have started to charge entrance during week time whereas this was never the case before under the pretence that they were having special events even though nothing seems to differ from normal evening and event evenings. In addition to this the bouncers are very unpleasant and refuse entrance for no reason and when you ask them for a reason they refuse to answer and tell you that you are causing issues. All in all this club has massively reduced in quality this year and the bouncers have become more and more disrespectful towards their clients.

Tonight on the 7th January at 22:40 we experienced offensive slur from your DJ that was homophobic on nature. As the Equality Act 2010 we hope that you take this seriously as this the slur ‘cocksuckers’ was extremely offensive. As the only 6 people within the venue, who spent £35 to enter the once gay bar, to witness the event was extremely upsetting. I am pleased with the conversation with the manger, who promised that the DJ would be removed. Irregardless of the events prior, which was simply to ask ‘play a Taylor Swift song’ this is an extremely poor standard. This is by the staffs on admittance - not a gay friendly bar.

Went here with my friend a while ago only now just got around to writing a review. It was very busy and we had to queue a while to get in. When we go in we went to the bar and ordered a drink each, person who served us was friendly so no issues there. We then went to the dance floor, we were only there 10 minutes when a bouncer came over grabbed my friend and dragged him out quite aggressively. I was truly baffled as we had only just got there and hadn’t even spoken to anyone or caused any sort of trouble. There was a female worker lurking when this happened so I politely asked her why he was thrown out and all she replied was ‘I don’t care just leave’ I then said how confused I was as we hadn’t done anything wrong and just wanted to be given a reason and again she just said ‘I don’t care, leave’. Very dodgy when they can’t even give a reason (but clearly it’s because there isn’t one). Strongly agree with other reviews saying they remove people when it’s busy so they can let more people in and gain money on entry fees. My friend was left quite shaken and confused by this incident, this place is definitely not LGBTQ+ friendly don’t be fooled

The bouncers ask my friend and I to leave for an unbelievable reason when we were spending money and having a good time!?
Saying we were making people feel uncomfortable when we have been there before and they were no issues!?
Very disappointing way to treat customers. 😢
One point of reference, your bouncers made everyone more uncomfortable than we ever did?!
We have been in lots of clubs/pubs and that is the first time we have ever been ask to leave even for an unbelievable reason that your bouncers gave?!

Friend was beaten after bouncer picked a fight with him whilst trying to leave club. No resistance after being pinned down and yet they continued to beat him, causing cuts and bruising to his face and eyes. No reason or remorse when we tried to resolve the issue, despite complete compliance and passivity by all involved. Never returning to this club, worst experience I have ever had clubbing in my life. Bouncer should be in jail for assault.