Bright Horizons Fleet Day Nursery and Preschool

Great with both our children.

A bit more expensive than the Bright Horizons in Guildford which was a surprise.

Refuse to send our son here after such terrible security procedures. They asked my partner who he was here to collect - partner said our sons name - they come back, say ‘there you go’ and hand over TWO RANDOM CHILDREN. How is that acceptable safety measures. Is it standard practice for you to give out the wrong children?? Now they are expecting us to pay for the rest of the months fees as we no longer feel safe sending our son there. Please explain to me how that works ... 🤔