Online Ergonomics Ltd

Very disappointed with the customer service. I was emailed 4 weeks ago to tell me that they were receiving my desk that week and they would be in contact shortly to arrange delivery for the following week. The next week I removed my old desk ready to have the new one fitted. I called to chase the order today and all the items were in stock and ready to go. When I challenged as to why they had call me, I was told they wait to be chased.....And delivery would be a further week. This is not how to run customer service. I explained that I have joint issues and working on the sofa is killing me and this hasn't changed their urgency to deliver this item even though they have sat on it for a while. Shocking!

Fantastic company. Excellent staff!

Because I work here

I purchased an electric actiforce standing desk from Online Ergonomics and I have been really impressed. Firstly, Online Ergonomics were efficient and communication for my order was very clear. The man who delivered and installed it didn't take very long, and explained how to use it, as well as best heights for sitting and standing comfortably. The desk itself is superb and very steady. Really impressed how steady it is at full standing height too. I'm not sure how high it goes, but i'm 6ft and it goes much higher than I need!

All in all a great purchase and company!

Went in to discuss my requirements for a new chair, the personal service and attention was fantastic

Not the best by any means. The communication was poor from day 1. I had to chase them several times before delivery, after “missing my emails”. Chair had issues and was faulty in several areas as well as not to size. They sent out someone to collect the return, who turned up at my property unannounced (without any arrangement) twice! Delivery driver said that the model delivered had known issues at the factory, where the headset was manufactured backwards.