Evans Halshaw Vauxhall Portsmouth
London Rd, Hilsea, Portsmouth PO2 9QZ, United Kingdom
3.6
649 reviews
8 comments
RWMH+3F Portsmouth, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
Dill and Daniel have been very helpful and amazing in helping get me a great deal on a used car. They went above and beyond to get everything I requested in a vehicle and got me discounts where they could. Cheers guys really appreciated all your help. Looking forward to many years of driving my new car..😁
Not only was the work done exemplary and at a great price, the guys doing it were kind, courteous and so helpful.
We were also offered a courtesy car which was a fantastic car to drive and was brilliant service from a brilliant team.
Sue and Clive Robins.
Fantastic service from start to finish. Luke was incredibly helpful and made whole process seamless. I would recommend highly. There is nothing nicer when purchasing a car, than having complete peace of mind! Which is all thanks to the expertise at Evan’s Halshaw! Thanks again!
I have never experienced customer service quite like it. From start to end Martin spoke to me like a friend, I didn't feel pressured or forced into any purchase, he didn't come across 'pushy', you can tell he has extensive experience and really cares.
Martin's communication was amazing. I initially went to EH to look at a car I had seen online, I already had a car I wanted to sell and Martin explained the options I had for purchase in great detail, even when I said I didn't understand things he went through it again with me to make sure I fully understood everything to be able to make the right choice for myself.
I went back the next day with all the documents needed, they checked out my car and gave me an offer, I test drove the car I wanted (Martin went through how the car worked with me, I had brought a car from EH previously and wasn't given this level of service).
I explained I couldn't pick it up for a few days which was no issue, Martin kept in contact with me and explained how to change over insurance, what would happen when I return in terms of documents to sign and tax. He completely understood the type of customer I was I couldn't have done it without him.
I collected the car and as a nervous driver had another 101 questions for Martin which he again took the time to explain and made me feel at ease, I was so lucky to have dealt with Martin.
I couldn't believe once the purchase was complete he sat in the car with me, gave me the option to drive round again, checked my understanding of the car, and went through EVERY single button in the car, I felt so confident once he left but I couldn't believe this level of service.
I've been a store manager for 10 years and what I experienced was not basic customer service, this was above and beyond and you do not find people like Martin often. I've already said to him I'll ask for him when I decide to get a new car again and let anyone know who's thinking to buy a car to go in and ASK FOR MARTIN!! (Tried to post review but it’s not showing up sorry if this comes up twice!)