Macfarlane Packaging Harlow

we have had an ongoing issue with macfarlane packaging, we have on more than 5 occasions had to drive to a different town to collect our order from a business not listed as anything to do with us, I am told this is because they cannot get thier 7 tonnes truck up my road, this is baffling considering there is a 10 tonnes truck sat outside my building as I write this. and we regularly handle 40 ft containers. did not offer a solution was just told thats the deal and if we don't like it we are welcome to take our business elsewhere, avoid this business at all costs.

Fantastic range of high quality packaging materials