Bailey Paints Ltd

One or two individuals are helpful, but the general customer service is poor. The last time I was in the store, several potential customers gave up and left while the one sales assistant behind the counter spent 15 minutes discussing paint brush cleaners with the customer at the front of the queue and ignoring everyone else. There were other staff around, but he didn't ask them for help, or even acknowledge us (a quick 'I'll be with you in a moment' would have helped). This is typical of their service: the general attitude is that the staff run the store the way they want and the customers can like it or go elsewhere. OK, fine, but don't be surprised if we vote with our feet. I'm never going back - even though their products are good - because I'm not paying to be treated like that.

Absolutely amazing service. There was a slight issue with my order. The paint I received was not exactly what I had ordered. This version of the product was discontinued 4 years ago! Bailey Paints sent a replacement from the same manufacturer, but it wasn't exactly what I was looking for. After speaking to the Ops Manager he decided to send me an additional 10 litres of a more appropriate paint completely free of charge. I cannot fault this company in any way and would highly recommend Bailey Paints Ltd.

They have a traffic lights system for controlling access to keep customers safe during Covid regulations. The staff are very helpful. Bailey paints stock a wide variety of finishes and ancillary products. Good service from a local supplier.

Bailey Paints Colour Consultancy is one the best things you could ever do with your house. Fi who did ours came with loads of cards and guided us through colours in a North facing bedroom helping us to understand how to bring the best out of the room. I would say the cost is an absolute bargain. We would not hesitate to recommend this service and Fi. We will definitely be using this service again. Thank You Baileys and Fi.

Karen was superb. Giving us so much time, honesty and patience. And a lovely Yorkshire woman to boot! Thank you so much.

Very good, but a bit out of the way and hidden unless you know the area.

My go-to place when I need paint for my projects! As a furniture painter I'm often on the lookout for a specific colour for a client, and this shop always has everything I need. There's a massive range of painted swatches to help you match colours together, I could spend hours in here getting inspired!

Great shop with everything you need to decorate your home or boat as they are the main dealer for dacrylate marine and industrial paint. Good system in place for picking up orders and a good layout in the shop to look for additional information or products. Jack thanks for your patience and knowledge of the products you sell.