Q-Park Dickens Yard

We just wanted to share our feedback on one of your employees, Mustafa. Our son dropped his cuddly toy (which had huge sentimental value) over the railings and into the stairwell of the private access area. When we called using the pay station, Mustafa told us not to worry and that he would be right there. Sure enough, he came within a few mintues and handed my son back his cuddly toy. Then, because we had taken longer than the 10 mins between paying and leaving, he made sure we were able to exit at no additional charge. He went above and beyond for us and did all smiling and graciously. He is a credit to Q Park. Whilst I'm here....the car park in spacious and well laid out. It is priced reasonably and a great spot when dining in Dickens Yard, not to mention great staff when you need them. Thank you.

BE SURE TO PAY AT THE BARRIER OTHERWISE YOU WILL BE CHARGED EXTRA!!!

We stayed in the car park for 1d 18hrs and charged £28 (48hrs), which is ok because we expected that.

What we didn't expect was to be charged £1.20 for the 11 mins that we took to pack the car from when we paid in the stairwell to the barrier!!! Daylight robbery! You've effectively charged me twice!

Car park is good with reasonably sized spaces and ramps. So would have been 5 stars.

Lots of free spaces and not too expensive. I don't know what's the point of pre booking.

Good customer service.
They check reviews and answer. I appreciate it. 5 stars

Ample parking spots, convenient location, just remember to exit really fast after you make the payment, or just pay at the barriers!

Plenty of EV chargers. Take note of the bay number, and proceed to the EV charging master screen and follow instructions.

Very nice parking, but the app does not work in this parking, it was confusing at the entrance

Spacious well lit and secure car park. We booked a 48 hour stay online and left the car there when we needed to stay in central London but there were train strikes. There was a good choice of decent size spaces and we felt confident the car was safe left there.

Good parking, reasonable priced for short stay.