CitiPark

Window smashed. No CCTV footage.

Unsafe for overnight parking.

Had a friend's car window smashed few months back when he left GPS inside. I didn't leave anything (except for child car seat) but yet my car window was also smashed and all compartments opened to check if I left anything in them. The security, I believe, did tape up the window which was broken, but they didn't inform me even though I had a season pass.
Though they have CCTV security warning signs everywhere I think the actual CCTVs are only on the ground floor. The customer care confirmed to me that upper levels were operated by council who had disabled the cameras. So if you dont have your own parking and have to park here overnight, its best to park on the ground floor.
Also, do check the ceiling as in one place I could see oil leak from ceiling, dripping on the car.

Okay Parking, not enough pay stations they should have more on each floor.

Had an issue where after paying the gate wouldn't open for me, ended us with 4 cars stuck behind me. There was no sign of any assistance, no help/call button, noone at the desk no nothing. So was stuck with a load of angry people waiting behind me. Eventually they all moved backwards so I could go back.

I had to park up again to check my ticket at the pay station and it was fine I didn't owe anything. I drove back to the gate and this time it opened without me inserting the ticket somehow.

A car park like this needs someone on site for issues like this or perhaps a help or call button that dials into an office where someone can let me out and not cause such disruption.

Great car park, charges are very reasonable and the site seemed clean and well kept. It gives great access to the shopping centre and is reasonably close to the station. Only lost a star as the actual parking spaces are super slim.

This place especially the stairways always stinks of urine and I have seen a lot worse by the stairs sometimes which I won't go into. Half the time people don't park properly in the designated bays. Hardly anyone with a blue badge parks in the correct bays so my understanding is that only blue badge holders can park in he disabled bays yet most of the time you won't see a blue badge in sight!!

Very close to high street. Very cheap, lots of spaces

Quite afforadable parking in the busy town of Ilford. Its right close to all amenities. Close to ilford lane, ilford high street and many other restaurants.

Don't park here!, you will get fined, the online system doesn't work and have to use the one machine in the car park which doesn't work properly, save yourself a parking ticket and park elsewhere

Its easy to find and park pay via an app which is simple to use. Just didn't feel comfortable using it late at night