Heathrow Long Stay Parking Terminal 4 Car Park - Hounslow | APCOA

This is the car park you use for the free 2 hours pick up and drop off parking. Ok, it's easy to get to, the shuttle buses are regular and there's a designated ares too. However, on both occasions I used it recently the machine tried to charge £15.80, first with 10 minutes free parking left and secondly with 55 minutes left. I had to argue the case with the operator on both occasions.

If you're picking up from airport this would seem a free place to park your car for two hours and then catch a free bus to terminal 4 to pick up. So far so good and it sounds sensible. However when you get to leave within the two hour time limit you might be surprised to find your ticket won't go into the machine and then if it does, it will say you owe £14. Hold your ground and press the button for attention and wait. We had to wait around 15 minutes for a response and the telephone number does not get answered so you are a bit stranded. There is an office by the exit but it was unmanned when we were leaving at around 5 pm on a Thursday afternoon. Anyhow the barriers are overseen by cameras and someone in a remote control center finally let us (and another pickup car)out for free.

Managed to get space after 5 minutes driving around. Fast shuttle bus to airport. When I exited was presented with charge. But I had complimentary free parking. Pressed buzzer on exit gate. After 10 minutes waiting, a colleague waivers the charge and let me out. Happens all the time.

Situated in the middle of nowhere with no easy way of getting back to the airport. I'm sure they designed the place to ensure people stay more then the free 2 hours of parking. When we tried leaving the ticket machine wasn't responding and we had to call assistance which took a long time. So overall a shameless scam, it's quite embarrassing that this is the level they are stopping to for extra money. Really embarrassing!

The automated parking payment is all over the place! I paid for my drop off twice in February 2022 on time but received PCN twice for unpaid use of drop off zone which was shocking! Challenged both and cleared but after 8 months they sent me a debt recovery letter for £150??!! Full payment and details of them were sent initially to them but now they are stressing me out for a payment which has already been done??!! Utterly disgusting and lack of responsibility. When I called to explain this the guy put the phone down on me!! You don not deserve even one star but I had no choice unfortunately thanks to Google rules!

nice and easy for airport and resonable cost

Currently, this isn't a paid car park for the airport. We went to the 'Drive Through' day 2 PCR test centre. You have a time to attend but we still waited 2 hours in the queuing system. Appalling, but we were in the car, so fairly distanced from other people. The staff doing the tests were very pleasant, professional and upbeat whilst working in horrible weather.

Went here to get my Covid test, the place is pretty tucked away so you can miss it if you are not paying attention or are not using up to date sat nav.

Appart from that, the testing is very quick, relatively cheap and all the times I went the staff were really pleasent and willing to help.