I Love Park and Ride (Car Park)

Efficient service. Transfer takes 10 minutes from bubble car park to terminal building. You get dropped in Zone C where you get picked up on your return.

Car was safe and returned with 1.5 miles more on speedometer which is very reasonable.

Bubble car park is poorly lit so difficult to check the car for any damage before you drive off. Also it's very muddy and slippery so expect your shoes and your car interior ti be in a state.

Simple enough to find and use, and the drivers of the mini-buses were friendly. They charge extra for the mini-bus to the airport (which is actually just a small van) and my car was as I left it, though the front splitter appears to have been slightly damaged (probably by someone unfamiliar with lower-down vehicles). The car was also quite dirty (which it wasn't when I left it).

It's probably better to pay the extra money for the legit airport parking, and have peace of mind about your car, but they did provide the service they claimed, albeit with some caveats.

If you're looking to save some pennies or have an older car that you're not too fussed about this is a decent value option.

Super helpful and friendly staff. My car had mechanical issues and they allowed a mechanic, I booked to fix them, to go in and sort out my car. Courtesy lift was smooth and cannot praise enough everyone working there. Cheers

Used the parking here twice over the past few months & will use it again. On both occasions we've actually parked the car the night before our flight, walked over to one of the nearby hotel (Holiday Inn Express or Premier Inn) to stay the night. The following morning we've walked back to the car park in order to get the shuttle bus over to the airport.

Very deceiving booking, I would not recommend. The 'perk' they advertise is that their shuttles are as you arrive and personal, no need to wait around for buses like other places. We arrived and waited 15 minutes for the 1 van on to come back from their previous drop off. By the time it arrived back more people had arrived and wouldn't fit so they then also had to wait till we were dropped and it returned. You book per times lot so they knew how many people to be expecting in those times!
On returning we called the number and were told the van would be there shortly, which it did. We hopped in, to be told we had to wait for the boss who was doing a valet drop off and we had to wait and bring him back. We waited 20 minutes for him to then leave.
Don't advertise your 'perk' if you don't follow through with it. I will not use again and would not recommend to anyone. Pay less for one of the others and just give yourself time cos there was no benefit to paying the bit more for these.

DAMAGE TO DRIVER SIDE FRONT!!!

Picked up my car yesterday around 8:30pm got up this morning and was greeted with front drivers side damage looks as though I'm not the only one to have had this experience! Tried contacting them at Stansted and there head office put through to customer services complete waste of time this goes to a recorded message call centre shut due to COVID! The car was collected in total darkness zero lighting to check your vehicle never had this issue before, I will be wasting my time trying to get any liability or recompense from this bunch of cowboys you have been
warned

[Update] Booking reference phoned through and given on Monday to your office at Stansted, emailed sent to customer services head office with photo evidence its now Thursday nothing! The silence is deafening..

Think the £7 transfer fee is a wee bit rough, doesn’t tell you anything about it that I can see when you’re booking, but other than that lovely people and a good service

THIS COMPANY DAMAGED MY CAR - DO NOT USE

I picked up my car late last night at approximately 9.30pm. The car park was complete darkness and there is insufficient lighting on site to see any marks on the car.

I had just flown out of the country due to a family emergency, I was very upset, had a long journey and proceeded to drive home without checking my car.

The next morning I see that my front bumper has been completely scuffed. The company failed to inform me of the damage, and are not accepting liability.

These are tough times and so the last thing I wanted to do was leave a bad review, but their lack of accountability and shocking customer care has left me with no choice.

If you are reading this please, just pay the extra £20 and use the official Stansted parking. It will save you so much more in the long run.

REPLY TO BELOW COMMENT - You mean the 12 hours that I was asleep for after a long flight? I'm aware this review is going to severely damage your business, but you have left me no choice as all you do is hide behind your T&Cs, act super defensive and completely ignore the fact that your staff have damaged my car.