I would give it zero stars if I could. As my car was pulling away I tried to stop the driver because I forgot my purse. He didnt stop, so I spoke with the manager of the valet. He told me as it was an offsite parking lot I wouldnt be able to get my car or purse back for 45 minutes. They assured of the highest standards and security. They told me I could breathe easy and that I didnt have to worry 100%. Obviously that wasnt the case. The car came back, my purse was gone. The 1st employee said the purse was there, the 2nd employee said he never saw the purse. I received no sympathy or remorse from the company. It has been 2 weeks and I just keep getting the runaround.
Eduard Ristea
Great valet parking experience whenever I am in London.
Caroline Ost
I have mobility issues so driving to my appointment was the only way to get there. There are no concessions for people with blue badges which is a shame. The people I was meeting were from Wales and their mouths dropped open when I told them that up to two hours parking cost £15. No problems dropping off but couldnt find anyone to get my car keys when I picked up - a Concierge helped eventually. Would use again only because there was no alternative that close to the hotel.
Tim duncan
Very efficient service and valuable service ,
Amanda Rymell
George (BinaryNumb)
Brilliant. Collected on arrival. We needed to leave early gave them a call and car was dropped off in 30 minutes. Fantastic service
Caron Willans
Perfect
Talisha Cox
Extremely unprofessional company if you ever choose to use this company ensure you check your car before you leave the premises. They do not take responsibility for damage staff incur on the car and will park your car on collection at an angle you will not see the damage! Avoid avoid avoid. I am now having to take my matter further with legal proceedings.
