St Marks Rd Car Park - Britannia Parking

I read the reviews for this car park and decided to use it as it was the closest to my destination. However, I was 'wary' of how I handled the process of paying. I exactly followed the process; entered my registration number at the point of sale upon departure and paid the demanded fee by credit card AND obtained a machine generated printed receipt.

2 weeks later a letter arrived, demanding £100 for "failing to pay the full amount". They did not identify what the "full amount" was! I explained to the operator that I had paid the fee THEY demanded. That was not good enough and they rejected my comments.

I therefore chose to make an appeal. I provided all of the information PLUS the receipt. My case was that "I paid the demanded sum" and "I could not pay any extra as the machine could not be overridden to make any extra payment". Indeed, by paying with a credit card there is NO WAY that the payment system can be either underpaid or manipulated to make a lower payment that requested.

Long and short if it is, that I was successful and the adjudicator found in my favour.

So, my advice for anybody using this site is # PAY BY CREDIT CARD : # GET A RECEIPT and # FIGHT any attempt by the operator to impose a penalty.

I parked in this car park for just under 2 hours last month. Expecting to pay around £2 on the exit. Entered my reg and machine charged me £1. I didn't think anything of it as I could not over pay the machine. I kept my receipt just in case and suprise suprise a fine appeared on my door step about 2 weeks later demanding £60. I appealed to Parkingeye and sent all the documents etc only to be refused on the basis that I underpaid my stay in this car park. It was the machine which didn't charge the correct amount. So appealing to the ombudsman now. What a nightmare.

Update 13th May 2022. After a long wait the ombudsman favoured wait for it yes Parkingeye. So had to pay £100 fine. Even though the reviewer before me managed to get his fine cancelled by the ombudsman and happened exactly the same way. Provided receipt, bank statement etc.

I guess it was inevitable 😅😂 I'm a new driver, been driving for 5 weeks and I got cocky thinking I can go get maccies and not have to pay 🤣 well, by the fault of my own, I have of course received the ticket and didn't even bother appealing it as I know I had no case regardless. Well, lesson learned, I'll pay next time I guess... or NOT! because only 2 minutes down the road there's a free car park 🤣 and 1 minute into town there's a spot for 30 minutes free so.. get fuvked PE! u ain't getting another penny from me.

Be warned, extortionate rates for parking, I entered for 10 minutes and got a letter saying I owed 100 reduced to 60 pound if paid in 14 days.

Absolute joke of a car park, I entered, there was no machine and i was diverted outside as it seemed the car park was under construction or something, I pulled over for a few minutes while i adjusted my sat nav and then left. Today a one hundred pound parking charge notice came through the post.
Avoid using this car park at all costs.

tried to fine me £100 even though i paid for parking. It seems this happens regularly. stay away

Avoid this parking. A week ago parked up there, went to the machine and paid with contact less, the machine showed transaction successful and ask me do I want receipt of course I did just in case, but I didn’t check what is on the receipt.
So a week after I got a fine letter and I checked the receipt for the parking what I found it’s been for a void transaction and on the receipt last four digits that shows for the card payment didn’t match my card.
DON’T RECOMMEND THIS PARKING JUST AVOID TO SAVE YOUR MONEY!

The worst car park ever. In 2018 I parked there paid my fee for the time and then a few months later I had a letter from parking Eye to say I did not pay and if I paid straight away its 60 quid so I paid it now it's 2021 and I have now received at letter from a from a debt collection agency to say I have not paid the bill above to parking eye and they are asking for 170 quid . After I got my first fine I said I would never park there again, of which I have never parked there since. The stair way smells of jeyes fluid I will leave it up to you to guess why it smells of that. Please AVOID!!! this car park. IF U PARK THERE ITS AT YOUR OWN RISK. If u want a nice clean car park in Wrexham got to EAGLE MEADOWS awalys clean fresh well lit up and a paying machine and a lift up to the shops. Park there now all the time thanks