SA1 Car Park

ENTRAPMENT! AVOID! I've just lost an appeal and paid £70 to avoid an event more costly appearance in court by missing work to attend. I didn't park in a marked bay. There are hardly any bays but loads of space to park. Whole rows of cars get "fined" at a time, as each car adds to the last, in all innocence. Unless you're prepared to pay £35 to park your car here, avoid this car park. Don't bother appealing, the car parking charities say that Excel is very good at legal jargonese and somehow manages to win its cases. I haven't got the time or inclination to contest this any further, but I can warn others of this company. Excel parking will do its best to fine you!

This car park is a nightmare, the lines are not clearly marked and neither is the exit. Be careful if you don't park correctly you will be booked and fined. The car park attendant sits in the hut waits for you to leave and books you. No warning, you go back to your car to find a £35 fine. I parked in what I thought was a parking bay, purchased a ticket and got back to a fine. The lines had apparently been blacked out even though you could still see the white lines. Will not be parking there again.

Please, for your own sake, actively avoid this car park. They will actively make up parking contraventions to suit whatever trap they are using. from faded white lines, or new tarmac with no bays painted. they will sit and wait for you to park and when you pay and walk off, they will spring out of their cabin and book you. (sometimes rows at a time) when confronted they will blame a co-worker who has conveniently left the area. this car park is controlled by Excell parking. Notorious in the world of parking enforcement who wont listen to appeals. Please don't line their pockets further by using this parking area. if I could give a zero star I would.

DONT PARK HERE. in 28 years of driving I have never had a parking ticket. parked here on one of Swansea's busiest days. car park was very busy but found a space in between 2 other cars in a full row. photo of my car was taken after majority of cars had left later in the evening and it turned out that I was not in a bay. due to the poor standard of the car park and lines not clear I didn't realise this had happened. I have tried to appeal but they are not remotely interested and neither are the governing bodies - it seems private parking companies can do as they please.

Do not park here - it is a scam.

Vehicle registration was one letter out and they charge £30, disputed and provided evidence of payment. Company not provided any refund and still seeking payment.

They rely on mistakes to be made to seek payment.

Excel Parking - still pushing payment, disputed through a fake IAS which pretend they are independent and not.

Please do not park here - avoid at all costs.

Appalling company that operates this car park. After completely ignoring me for two months and costing me £200 in daily tickets, I finally received my permit to park here, however have received 7 fines since despite the permit being clearly displayed. Useless customer service too .

DO NOT PARK HERE - UNSAFE CAR PARK NO CCTV!!!!!

We parked here for a 3 night stay in Swansea while staying at the Waterfront Premier Inn. On the 2nd August 2021 after checking out of the hotel we came down to find that our car had been stolen!!!

Excel parking (own the car park) are absolutely useless, have sent numerous emails with no response, and their telephone lines are not answered.

Not at all secure. No patrol or CCTV. We learned the hard way as on the first night of our stay in Swansea our catalytic converter was stolen! I would not park here again especially overnight.