Pets at Home Tunbridge Wells

I brought a german shepherd in who we rescued after being abandoned on our road for a quick health check. The vet was very rude and i feel the £41.50 bill was slightly over the top for the service offered (all he did was check her heart rate)

I went to see the vet at this store because my dog had a ear infection - I told them
I moved to the area and I had this reports from previous vets so wanted ear cleaner, I was prescribed ear cleaner and to my surprise I had a £135 bill - on the bill apparently my dog had a full health check what is required to prescribe any ear drops to my amazement …

Anyway my partner was asking me not to kick off so I left and I was told to come back in 2 weeks for a check up, ( i paid the £135 )

I turned up 2 weeks later the lady walked outside looked at my dogs ears said yes it’s gone down not as red no more I asked for 1 more bottle of cleaner

This time I was billed £127

Once again a full health check up was applied to my bill - the vet literally spent 25 seconds looking at my dog to then charge me for a full HEALTH CHECK up when I went to moan they told me if I don’t pay for the check up don’t collect the medication !

I said he hasn’t even had a check up !

Absolutely rude staff

So I left without it - went to another vet in tunbridge wells and got everything I needed for £22

Had my two Akitas groomed today.
Full groom, bath, de shedded, claws clipped.
What a difference.
Good value for money.
Already re booked

Everything you need. Staff are friendly and helpful and clearly love animals. - they make a fuss of my puppy every time I visit.

To be fair, every PatH I have been to looks pretty much identicle. The staff have always been polite. Prices are OK, but stock can be limited. On this occasion, they didn't have the size of flexible dogs lead we desperately needed, so ended up buying one with a smaller handle. The reason for 3 stars, the awful carpark, even midweek (lunch time).

Got everything we needed for our new rescue pup. Really helpful staff and great variety of stock! Great offers on app too!

Eveytime I visit they only have 1 till open even though the queue is 10 deep, very annoying. Difficult to find staff to ask any questions.

Staff are extremely helpful, advising to download their app to get store & online discounts. Big queues go quickly. A vast supply of pet supplies. I would have given 5 stars if stock in some areas weren't empty.