PharmacyDIRECT Woolston Practice

They do seem very unorganised, it always seems as though two or three members of staff get involved in serving me and they look all over the place for the prescription. Having said that they are friendly and helpful.

Was told prescription had already been collected when it had been stuffed in a shelf out the back. Staff turnover is awful, and current duty pharmacist has awful chip on her shoulder , judgemental and also unsympathetic. Also make sure you keep receipts as you will get a notification from nhs saying you have not paid .
Do yourself a favour and pop to Woolston or Tesco. The service here is shocking.

Was told by a very rude lady that my prescription wasn't on their system despite being assured by the GP that it would be there. I was told to come back in a few days. Not helpful!

Always helpful, nothing is too much trouble. Always keep me in the loop if meds arent avaliable and one of the best I have used

Always found Pharmacy Direct very good. Always polite and do the very best to help you.

I have not needed to get some prescription medication for many years and I am very relieved about that following my recent visit to this pharmacy. The young girl who initially served me didn’t even have the courtesy to say hello and snatched the prescription from my hand. She then abruptly asked me for my address. I would have refused to call my address across the shop if there were other clients in there. Thankfully, the pharmacist was far better mannered then his younger colleague. Perhaps she should look to him for some pointers.

Awful service , rude and blunt . I ordered a script via them , I went in on Monday to ask if it was ready as it had been over a week and there was only 9 in stock was told they would order more and it would be in on Tuesday and be out for delivery on Wednesday waited in allday and no one came so phoned up and they knew nothing about the prescription then asked me to go collect it when it’s bottle of milk (60) I said I can’t and they got funny about putting it on delivery for the next day , nothing but a nightmare at the pharmacy not the first problem I’ve had either !

Half my prescription was missing,
For a medication I can't suddenly stop taking, and another condition has left me incapacitated with pain. So I asked if they could help me by delivering it, beacuse it was them who didn't have the order ready, and they refused.. Thanks a bunch such a great help. So fed up with the mistakes since the other pharmacist left