Boots Pharmacy

The only good thing about this Boots is the location in my village. Everything else is quite disappointing. They don’t fill prescriptions until you come to pick them up and half the time they don’t have it in stock despite having had the prescription for a week. The employees are lovely but the service is appalling. They really need to do more to get people their prescriptions on time.

Have gave up using boots for my prescription absolutely appalling service these days. The wait is ridiculous never have it all in stock so they ship the prescription out to be done adding more time to the already crazy 10 day service. 10 days to put a repeat prescription together is a joke.

Shocking service with prescriptions, unhelpful, uncaring, unprofessional.
A lady who was stood in the queue offered better advice than the member of staff.
Mountsorrel chemist totally the opposite, 5***** sorted my husband out straight the way.
Boots needs a massive overhaul.

Would give 0 stars if I could. Always have no prescriptions ready even when ordered over 2 weeks in advance. Husband stood there for 1 hour 15 minutes recently then had to say something before someone handed him medication that had been sat there ready (he didn’t know until they picked it up) for 40 minutes. Shocking

Prescriptions are never ready or there on time even though the doctor sent it a week ago. A long wait in the store just to say it's not arrived. So many times my husband and I have had to go without our normal medicine for a day or two just because they don't have it ready. Staff are friendly but it's a shame about the service

Not my local pharmacy but I had to ask a question regarding medication and these were open.
Lovely lady who put me through to the pharmacist who was just as nice, even after I explained that I don't use them she still looked up my meds to give me the advice I needed.
Thank you

Generally find what I need. Helpful staff.
Check prescriptions are ready for collection before going out of your way.

never answer the phone, prescriptions are never ready, nor have they ever got them in.
had an immediate prescription from the GP sent on monday and it still isn’t ready now.