LloydsPharmacy

Terrible customer service. I booked a vaccination appointment about a month ago and arrived at the correct time only to be told, with no apology, that they don’t have anyone qualified to administer it. I am now in a messy situation where I need the third in this very expensive course of vaccinations within the next week, they haven’t got back to me to rebook me as promised, and they don’t answer their phones. Very unhappy with Lloyds Pharmacy and the very unhelpful, discompassionate staff member I encountered.

I've been a customer of this Lloyd pharmacy since 2011, all staff have always been fantastic but since 2021 the services is absolutely awful, staff are rude and lazy, the queue can be all the way to the street and you could wait over an hour to get your prescription just to be told to come back later as it will take time to put together. You leave and when you come back, you have to queue up again and it is still not ready, worse staff ever. DO NOT GO TO THIS PHARMACY. And they are close on Saturdays and Sundays absolutely ridiculous

Awful people. Refused to serve a queue of people out the door on the day before Good Friday. Closed at 5.15pm therefore not allowing the customers to collect their prescriptions. Highly illegal if you ask me

Went to pick medicine up at 5.24pm the rude lady serving said they was closed.so back next day to collect and another rude lady said it wasn't there and so went to the other chemist round the corner and they looked my name up on computer and they found were it was and it was in lloyds so had to walk back round to lloyds to collect and then they found it.
PLS STAY AWAY FROM THIS CHEMIST RUDE DONT KNOW WHAT THEY ARE DOING AND THE SHOP IS DIRTY.

Don't waste your time with this place in Peckham. Booked flu vaccine, google stating it was open (as you'd expect for an appointment). Arrived after 40 min travel time - shutters down no one home. others outside waiting said it's gone completely downhill.

All the staff here are fantastic and wonderful.

Very quick service and very helpful! No better place!

i'd just been there, as according to google (and the opening time sheet visible on the shop's window) today's (Friday) business hours are 9.00 - 5.30. at 10.10 as shutters were still safely padlocked and nobody had yet bothered to open the pharmacy, i made my way back home, as I couldn't be bothered to wait for such rude shop owners.
in the time i was waiting outside, i asked some nearby activities if they knew of any specific reason why they were not open yet. common answer was "they are totally unreliable".
exactly what someone expects from the local chemist.
they won't see my face ever again.

Very poor experience here which is a shame. Very unreliable and employees seem to behave as if customers and clients are a nuisance to them. They called me to cancel on my flu shot which I scheduled and advised to call back to see if they have an available. When I call, no one ever picks up. Poor level of customer service and I will in future avoid using this location as my local pharmacy.