Day Lewis Pharmacy New Malden

Closes at 1 pm on a Saturday not good and shut all day Sunday very poor should be open at the weekend

It's a shame when such good chemist and friendly staff Change hands and then all the New people aren't as honest when they assure you that your prescriptions will be delivered when they said and then when you ring to ask why They say Oh no you got it wrong I didn't say that !! So i said " I might have Cancer but my memory is excellent . Which her answer was well it will be here by friday si Do you us ti delivery it or you can come pick it up yr self (even though I had a conversation with the pharmacist say that I was having treatment on Monday Wednesday and Friday and I woudnt be at home ) Which I then said how would I be able to carry over a hundred bottles and I am on the home delivery service for over 3 years .... such a shame

Very disappointed. Closed on a Saturday not everyone can make it during a weekday. Never heard of a pharmacy shutting on a Saturday

Sorry no stars ✨️...this is the WORST chemist I ever been in the STAFF ARE RUDE AND NOT HELPFUL...the outside DIRTY and inside DIRTY AND OLD and they never get a PRESCRIPTION RIGHT AND WHEN THEY DO IT WRONG

They don't answer the phone and it's not even busy. They seriously need to waken up

I'd have given them zero stars. Firstly, I am exempt from wearing a mask, and so as soon as I opened the door, I was barked at to wait outside when I said I was exempt from wearing a mask. I stood there for a good few mins before the same person came to the door and asked what I wanted. I asked for some headache tablets and was again barked at that I have to wear a mask. So I said, you are breaching the disability act and why did you tell me to wait outside if you had no intention of serving me? She closed the door on me and stormed off.

If you're exempt from wearing a mask because like me you have disabilities, don't come to this pharmacy...I walked away empty handed and promptly wrote this review. Not ok to treat customers like that.

The team at this branch truly go above and beyond to help their customers/patients. Don't be disheartened by the negative reviews and keep up the great work :)

Great staff, friendly and quite quick. Don't have to wait long to pick up my prescriptions