Northfield Pharmacy

This community pharmacy is very good in so many different ways. It is a family run business with a close working relationship with the Northfields GP surgery. This certainly benefits both patients and doctors. The staff are very pleasant and helpful and go out of their way to give good advice on medical problems. If there is any uncertainty, you are referred to the doctor. Prescriptions are dispensed promptly . Highly recommended.

Rude and lazy pharmacist at 12:30 today who I observed and, rather than call a surgery, made an elderly patient walk back and forth to their GP five times. A simple call would have resolved the issue but he couldn’t have cared less for that gentleman.

Rather than thinking about the patient, he preferred to be self-righteous and arrogant. Very poor and disappointing service from the young bearded man.

I’ve not come across such a pharmacist in twenty years of being a doctor. My interaction with the other members of staff here have been fine

UPDATE IN RESPONSE TO THE REPLY: the patient’s journey involved six trips to get his medication (three to the GP and three to you). I don’t think that’s acceptable and a phone call from you at that time of day would usually be answered fairly rapidly by the on call GP. You did not even try.

Furthermore, the attitude of the pharmacist at being asked to find an alternative way to help the patient was not the calm, measured response that you have offered here but was instead hostile and showed no sympathy to the patient. Had that been my patient I would’ve made more of an effort or at least explained the situation in a calm manner. Instead he was self righteous and aggressive

I had my flu vaccine at this pharmacy recently and found the staff extremely professional, friendly & helpful. The process for vaccines works very well, with well-timed reminder emails and texts.
I have also noticed the helpful manner they have with their many customers any time I have been in this pharmacy.

Brilliant efficient service at all times. I had the flu jab which was quick, efficient and painless! Thank you Northfields Pharmacy for all your service over the many years.

We have always received great services from Northfield Pharmacy. The services are prompt, efficient, and supportive. We are very pleased that we have such a friendly and supportive pharmacy in our neighborhood. Thank you.

Northfìeld Pharmacy provides all my prescription medication, plus flu vaccine and occasional travel vaccinations. They are very efficient and always supportive. I thoroughly recommend them.

This is an excellently managed pharmacy. It is well staffed with pleasant, helpful and knowledgeable assistants and pharmacists. A wide range of services is available.

Went to Northfield Pharmacy with my Mum for our Flu vaccination. What a great experience - on time, very efficient and really friendly. Will definitely be going back next year.