Zen Pharmacy & Clinic

Review reviewed:
5 star! After realising of the mistake, the director of the pharmacy called our doctor and said that there was a mistake. They credited us plus felt terribly sorry about the mistake. Well done Zen pharmacy! You won a new customer today! The customer relationship is really important and you are top quality on this.

I can only say good things about Zen. Very professional, responsive and make sure that we have what we need delivered. Always friendly and helpful. I only use them now for the prescriptions that we need regularly.

Zen are amazing. They always go above and beyond to help. They are professional, kind and incredibly efficient. I know that everything will be dealt with calmly and professionally. I cant thank the whole team at Zen enough.

We were seen immediately, and we were able to get the prescription (and the medication from the pharmacy) and advice we needed in minutes. Within an hour my wife’s suffering was alleviated. Thank you so much.

The two stars are only due to the person who negotiated on a £15 delivery fee (yes really - and it's not even next day delivery).

This is a hideously overpriced pharmacy. They charge almost double to prescribe a medication than other pharmacies. For example, Asda charged £67 for a medication that they have charged me £120 for. I am disgusted. And I had zero choice but to proceed with them as my doctor had sent them the prescription!
They also charge £15 for a delivery that takes several days - using the excuse that what is being prescribed is a controlled drug. Haha. No. This is a lie or seriously bad business skills. Pharmacierge deliver the exact type of medication for free via the SAME courier - AND they deliver it the NEXT DAY. Their medication charges are also much cheaper.

I don't know how this company is getting away with it and I think it is disgusting. It hurts paying double the price for a prescription, particularly in the current climate. And the delivery fee is absolute theft. As mentioned earlier, the only reason I am giving 2 stars is because this extortionate delivery fee was negotiated. The only way I can think that this company has gotten away with their theft is by presuming their customers/reviewers must be very well off!

Seriously I just wanted to say a huge thank you to the whole Zen team. You guys make a very stressful IVF journey so much easier and less stressful. From the bottom of my heart thank you.

Fotios and manager and the team have been amazingly helpful and supportive and always try their very best to accommodate and help me whenever they can I feel very comfortable and safe with the team working there and always get the best of service I want to thank them and recommend them too

Still the greatest clinic in london! I’ve been a regular customer since 2015 and have had amazing treatments for all of my health issues. Keep up the good work!!!