Harbs Pharmacy
193 S Ealing Rd, South Ealing, London W5 4RH, United Kingdom
4.1
63 reviews
8 comments
FMWV+XR London, United Kingdom
Location reporting
Claim this location
Monday: 8–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–22
Sunday: 11–17
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–22
Sunday: 11–17
However, yesterday that changed, 15 unanswered calls, a 40 minute walk there and back and an Uber later. The young chap was rude, lazy and literally told me he was going slow while I had an Uber outside because I was “moaning” about the unanswered phone calls. He wasted almost 2 hours of my wife and my time.
I will never go there again, I still have the greatest respect for Ali and Mo but the young chap they left there on Saturday 5th Feb 2022 has just lost my business, I’m still furious and it was yesterday.
Thank you so much for treatment received.
So as a patient, you are kept in the dark and expected to contact your pharmacy daily after sending in a request for your repeat prescription to find out what's going on and whether they have your prescription yet.
Acknowledging a request is basic bare minimum, actually there are more problems than this but the service is so bad that just fixing this part of the process would be an immeasurable improvement.
Further note that i dont get my prescriptions from here anymore (i used to but they were uncommunicative and delayed things so i now use a different local pharmacy) but they still are involved because of their connection with EPHC unfortunately.