Well - Sheffield - Southey Green Road
The St, Acle, Norwich NR13 3DY, United Kingdom
1.8
9 reviews
8 comments
JGQX+86 Acle, Norwich, UK
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–13
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–13
Sunday: Close
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David Keenan164 days ago
Nice staff, support on advice for my baby products and drugs, relatively quick service! My one feedback for them l, and typically most pharmacists, is to acknowledge the customer waiting and not just getting the glances from the back before being seen to.
Mark Walker194 days ago
Unbelievably poor service standards. This branch debited my account twice for one transaction and, many weeks later, are still to provide a refund. Their aftersales 'experience' platform fails to acknowledge customer issues and one staff member is in dire need of 'customer orientation' CPD.
Ray W225 days ago
Service is appalling, they need to understand who the customer is. One particular shop assistant was rude. The shops motto must be "Service with a sneer" Will not get my business going forward.
Sherrie Abbott2 years ago
Useless! Having to go back 3 and 4 times for them to get a prescription right ! I spend more time there then I do my own home due to their incompetence. Never known a chemist as bad as this .
William Ballast2 years ago
This review is just about the Acle branch. I've been using this for many years, including when it was under Co-Op ownership. I've had terrible service from them recently and now decided to make other arrangements, which is inconvenient because it's a 10 minute walk from my house. I do understand Covid has put them under pressure, but so it has to thousands of other businesses, who still maintain at least a helpful attitude, even if they can't give their normal levels of service. When it reaches the point where they'd rather argue with me over the phone for longer than it takes to actually do their job, a line has to be drawn.
Ady Mills2 years ago
Possibly the slowest pharmacy in the world. Managed to buy sleep aid without even being asked if I was on any other medication or if it was for myself !!! Not good
Tim Salter842 years ago
Well acle doctor's sent prescription to chemist but on my arrival apparently it hadn't been sent. This place needs a shake up from the regional manager as I'm not the only one complaining!