LloydsPharmacy

Fantastic staff and fantastic customer service. Always feel welcome and they always try to answer any queries I have. Top notch pharmacist and the girls are all brilliant aswell

Randomly after months of having a repeat prescription here I was then told that there wasn't any record of my repeat prescription. Mistakes happen but own up to them rather than treat the customer like they've imagined the past 7 months of using your service. I now use Tesco pharmacy.

Every time when I go there to collect my repeat prescription, they cannot find it. Last time it took over an hour to find it, I had to go and see the receptionist next door to make sure they've sent it to the pharmacy. I ended up queueing up 3 times just to find out that they were looking at the wrong name.
I think I'll go to Tesco's pharmacy.

I think that its absolutely disgusting that you've just charged my daughters £20 for a paper mask so she can go to see the nurse making money out of your customers.

Had my prescription for 5 days but still not filled it, went back next day and still not ready, made to feel it's my fault and told to contact my doctor, what on a Saturday how do I do that then. Changed to Lloyd's because Tesco stopped offering this service. I will be looking else where as this has happened 3 times now, very poor.

This pharmacy is a joke. Avoid at all costs. Just been in to collect a repeat prescription which my Wife has been having for many years and the cashier then could not find it, Saif it was a repeat, still couldn't find it, so walked out peed off with it all. Not good as was not told there was a different system in place. Come on wake up Lloyd's and let us know what the hell you are doing so we can be prepared in future, good communication doesn't cost and goes a long way. DO NOT USE!

4 out of 5 times I come here to collect my prescription, there's something wrong / missing. Always told, "come back again" - it's almost as if they think you don't work and have such an easy life that you can just 'pop back' easy peasy. What would be better, is if you say come back on a certain day, then that day it's ready. I've now gone 2.5 weeks without my prescription with no urgency or care that I'm going without. I've been back FIVE TIMES!

They do offer to give you your prescription back to go elsewhere and see if anyone has any in stock, but that relies on patients /customers having to run around cannock trying every pharmacy?! but guess what, since I have to order my prescription for specialist products, it won't be on the shelf anywhere else so I'm just left waiting and waiting.

You call, there's no answer. There's aaaaaaaalways a problem with "the system".

Honestly, it's a joke. Save yourself the tears and go anywhere else.

If I ever get my prescription, I'm changing pharmacies. I can't believe I've stayed with them for so long. Oh, and another thing, the car park is a joke too just incase you needed something extra to wind you up on your frustrating visits

I called in to collect my prescription after work, it was quite busy, enquired about getting booked in for my flu jab & was offered one straight away. Even though the staff were rushed off their feet, they even helped fill in my forms. The chemist who gave my jab was friendly & informative about side effects etc
What a lovely experience, so glad I chose this chemist. Would recommend them to anyone!