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Qrystal Pharmacy

301 Borough High St, London SE1 1JH, United Kingdom

Qrystal Pharmacy
Pharmacy
3.5
37 reviews
8 comments
Orientation directions
FWX3+WV London, United Kingdom
+44 20 7403 2237
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–14
Sunday: Close
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André Salvatierra
André Salvatierra194 days ago
Really helpful staff — Mr. Anyaoku is especially accommodating and provides good advice.
Muna Razzack
Muna Razzack286 days ago
They sell 1 covid test for £5, when it should be for £1.70
Shane Reid
Shane Reid317 days ago
Awful attitude problem since it moved from further down the street

Never have my tablets
I allways have to go twice

Never aswers phone and if you question there service they turn on you
JGames
JGames347 days ago
I came to pick up my nephews medication at 9:18 and the store was closed. There shouldn’t be problems with timing, please fix this ASAP.
Michelle Collett
Michelle Collett2 years ago
Update December 2022
On the whole the service has improved significantly and the staff are friendly and helpful. I do still have issues getting through by phone or email, no matter what time I try. As a disabled customer that relies on medication delivered, this is worrying, especially on the eve of a very long time closed for Christmas and hsving paid for delivery but not receiving it.

Update May 2022. I have used this pharmacy for almost 2 years now and after change of management, the service has gone downhill. I used to have my meds delivered and I used to be able to call them to sort out ordering my meds, which are not kept in stock, the old management were wonderful. The new ones no longer answer the phone or reply to emails. I'm stuck without my medication and no way to get it. My GP receptionist are having to step in, and they can't get through to them either. Abysmal service, such a pity they changed hands. Looking for a new pharmacy now. May 2022.

Fantastic service. Used to use Lloyds around the corner but found them very unprofessional. Crystal Pharmacy are helpful, professional and always give great service.
Jackie Murphy
Jackie Murphy2 years ago
My husbands prescription had been sent to this pharmacy in error ( he’d had an emergency prescription dispensed there on a previous occasion) . We asked for the prescription to be returned to the NHS spine so it could be obtained at our local pharmacy. It transpired that the prescription had already been claimed for even though the prescription and medication was still on the shelf. I spoke to a locum dispenser who agreed with me that this was not ethical practice and then offered to call our surgery and explain what they had done. Have not escalated this but i certainly could’ve done
Abdullah
Abdullah2 years ago
No greetings or welcome. Stood there for few minutes and all 3 staff ignored me.
I walked out without getting served and in pain. Only one customer in shop at the time.
La Scelta
La Scelta2 years ago
These people never pick up the phone
No matter how many times you try and when you go to check for the prescription either the medicine are not ready or your prescription has not arrived yet .
For God sake pick up the phone and answer .
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